Public Benefits Specialist - Bilingual English​/Spanish

Position: Public Benefits Specialist - Bilingual Required English/Spanish
## Public Benefits Specialist - Bilingual Required English/Spanish!

As a
** Public Benefits Specialist**, you will work in the
** Hood River
** office assisting Oregonians
** in-person.
*** Perform eligibility determinations, redeterminations, periodic reviews, and updates to changes for ODHS, Oregon Health Authority (OHA), and Department of Early Learning and Care (DELC) programs.
* Interview applicants in person and by phone to gather information needed to assess and determine if there is a need for services and benefits.
* Assessing client family strengths and needs, connecting families to other resources and programs.
* You will update narrative report summarizing new information from client and collateral sources, findings of home visit, and conclusions.
* To qualify for this position, you must be bilingual in Spanish and English.
* One year of experience working at the Human Services Specialist 1 level for the State of Oregon;
** OR
* ** Two years of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines;
** OR
* ** An associate degree in a Behavioral Science, Social Science or a closely related field AND six months of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines;
** OR
* ** An equivalent combination of education, training, and experience relative to the class concept.
* Experience explaining and delivering decisions related to the approval or denial of benefits or services
* Experience communicating complex and technical information in plain language, both verbally and in writing, to people from diverse backgrounds.
* Demonstrated ability to collaborate and thrive within a team‑focused environment.
* Experience utilizing multiple software systems.
* Experience processing data and solving problems to meet accuracy and timeline requirements.
* Work schedule is a traditional work week, Monday-Friday.
* This role may be eligible to telework one day per week when business needs allow; however, in‑office work may be required to support Oregonians during periods of low staffing.
* Work is conducted in offices and other program sites.
* May interact with clients who are under emotional or financial stress.
* May require sitting at a terminal or telephone for prolonged periods of the workday.
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