Regional Product Support Manager; Parts & Service

Regional Product Support Manager (Parts & Service)

Job Category
: Manager/Supervisor

Requisition Number
: REGIO
028160

• Posted :
  January 30, 2026
• Full-Time

Showing 1 location

REGIONAL PRODUCT SUPPORT MANAGER (PARTS & SERVICE):

Are you a proven leader driven by results? Are you looking for the autonomy to lead and shape a multi-location parts and service organization?

Papé Machinery, a premier John Deere dealer and one of the most respected capital equipment organizations in the West, is seeking a Regional Product Support Manager to lead parts and service operations across five John Deere Ag & Turf dealerships in Northern Oregon.

This is not a traditional parts & service manager role. It is a senior regional leadership position with broad authority, full parts and service P&L responsibility, and a direct impact on customer uptime, profitability, and long-term performance.

Make a difference. Grow your career. Join the Pape’ Team!

You will lead parts and service performance across five locations (Donald, Gresham, Hillsboro, McMinnville, and Salem), setting direction, driving execution, and developing leaders.

You will serve as the senior regional leader for parts and service, responsible for:

• Overall parts and service financial performance, including revenue, margins, and expenses.
• Leading and developing branch parts and service managers and their teams.
• Setting regional priorities, standards, and expectations aligned with Pape’ and John Deere.
• Improving efficiency through labor management, inventory control, forecasting, and WIP discipline.
• Developing future leaders and strengthening the management bench.
• Working closely with Sales, Precision Ag, and senior leadership to grow market share.

This role is built for a strong dealership leader who understands how parts and service drives profitability and customer loyalty. You have led teams, managed the business, and are ready to operate with broader scope and autonomy.

• Leadership experience in a capital equipment dealership (Ag, Turf, Construction, or similar).
• Hands-on experience running parts and service with real financial responsibility.
• Comfort managing budgets, forecasts, and expenses.
• A track record of developing a team and improving performance.
• Working knowledge of dealership systems and Microsoft Office.
• Strong communication skills with customers, teams, and leadership.
• Valid driver’s license with a good driving record.

Competitive Salary (Depending on Experience) + Bonus Opportunity

• Competitive pay based on your skills, training, and experience level.
• Outstanding benefits including – 401(k) & Roth 401(k) Retirement Plans with Company Match;
  Medical, Dental, Vision and Prescription Insurance;
  Flexible Spending Accounts (Flex Plans);
  Life Insurance;
  Short- and Long-Term Disability Insurance;
  Employee Assistance Program;
  Online and Instructor-Led Training;
  Tuition Reimbursement for Training Programs.
• Progressive Vacation Plans, Sick Leave & Paid Holidays – Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 40 hours of Sick Leave, and 7 paid holidays each year. Pape’ vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
• Advancement
  – Pape’ is a dynamic, growth-oriented organization with a focus on promoting from within.
• Stability and reputation
  — Pape’ is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape’ is known for their stability, honesty and integrity.
• Equipment
  – Pape’ has the largest equipment inventory in the West and an unparalleled parts inventory!
• Employee impact
  – Enjoy an open-door policy where your voice will be heard and your opinions will matter.
• Training
  – You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

Driver License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.