Integrated Team Care Manager; ITBC

Integrated Team Based Care Manager (ITBC)

Location:

Talbert Health Center, Clackamas, OR and Plaza Health Center, SE Portland, OR.

Schedule:

Monday–Friday 8:30 a.m.–5:00 p.m.

The ITBC Manager provides operational and clinical oversight for three ITBC teams, ensuring effective team functioning and compliance with regulatory and organizational standards.

• Participate in staff meetings and supervision sessions.
• Oversee client treatment and collaborate with TBC leadership to set panel goals.
• Manage risk and resolve difficult client situations.
• Serve as Leader of the Day to handle client calls and crises.
• Maintain safety and operational workflows.
• Complete required training and perform other duties as assigned.

• Ensure federal, state, and county regulatory compliance.
• Maintain accurate EHR documentation.
• Adhere to abuse reporting laws and HIPAA.
• Collaborate with Quality Management/Population Health on compliance.
• Monitor KPIs and metrics.

• Supervise Administrative Specialist and Care Coordinator.
• Conduct individual and group supervisory sessions.
• Make hiring decisions for administrative staff.
• Assign daily tasks based on client needs.
• Participate in on-call rotation.
• Support Care Coordinator in monitoring panel dashboard.

• Collaborate with TBC Director and other leaders to develop best practices.
• Ensure effective team meetings and huddles.
• Train and coach team members on TBC workflows.
• Identify emerging leaders and provide development.
• Provide clinical leadership and training/coaching to TBC teams.
• Prepare reports for the TBC Director and stakeholders.
• Manage budgets for each team.

• Master’s Degree in a Behavioral Science field.
• Credentialed as a Qualified Mental Health Professional (QMHP) or ability to obtain within 30 days.

• Minimum 3 years supervisory experience and 2 years program management experience.

• Recovery model, motivational interviewing, illness management, evidence-based practices.
• Cultural responsiveness, trauma-informed care, harm reduction philosophies.
• Computer skills at job‑level.

• Ability to commute to other locations.
• Valid BPR/First Aid and AED certifications.

Work performed in clinical, acute care, and community settings, with possible after‑hours and crisis response.

• Paid Time Off 6 weeks (full time).
• Medical & Dental coverage.
• Vision discount plan.
• 403(b) retirement savings.
• Flexible Spending Account.
• Short‑Term & Long‑Term Disability, Life Insurance.
• Paid bereavement and jury duty leave.
• Student loan forgiveness options.
• Employee Assistance Program.
• Bicycle reimbursement, discounted fitness memberships.

Cascadia Health is an Equal Opportunity Employer. If you need assistance or accommodation due to a disability, contact (503) 963‑7654 or people andculture.

$92,193.27 – $98,788.89 per year.