Risk Manager

About the Role

Metro’s Office of Risk, Readiness, & Resilience (R3) seeks a Risk Manager to lead a high‑impact, agency‑wide program that strengthens how Metro identifies, evaluates, manages, and responds to risk across the organization. The position focuses on enterprise risk management, insurance and claims administration, occupational health and safety oversight, and risk‑informed decision‑making.

• Lead Metro’s risk management program, including enterprise risk management, insurance and claims administration, and occupational health and safety oversight.
• Manage program budgets, contracts, work plans, and operational priorities.
• Supervise risk management staff and provide coaching, direction, and performance management.
• Build partnerships with departments, facilities, and operational staff to improve risk awareness, support problem‑solving, and advance organizational resilience.
• Oversee insurance, claims, and risk financing activities in coordination with insurers, brokers, legal counsel, and departments.
• Provide consultation, guidance, and support to departments on risk identification, mitigation, insurance, and loss prevention strategies.
• Develop and implement risk management policies, standards, and continuous improvement initiatives.
• Coordinate enterprise risk management activities and help develop Metro’s enterprise approach to identifying, assessing, and managing risk.
• Lead risk assessments, incident trend analysis, and loss prevention initiatives.

• Knowledge of risk management practices, including enterprise risk management, occupational health and safety, insurance, claims administration, and compliance.
• Ability to build strong working relationships and collaborate effectively, using a people‑focused and service‑oriented approach.
• Skill in turning big‑picture strategies into practical actions that can be implemented in real situations.
• Experience leading, supervising, or supporting staff and teams, including coaching and helping others grow in their roles.
• Ability to handle multiple priorities and work with different stakeholders, staying flexible and effective in complex situations.
• Good judgment and decision‑making skills, especially when information is limited or situations are changing quickly.
• Ability to lead through influence, collaboration, and consultation.
• Maintains confidentiality and handles sensitive information with professionalism.

• Bachelor’s degree in the assigned program area or related field (examples: Risk Management, Public Administration, Organizational Leadership).
• Three (3) years leading or supervising people.
• Two (2) years project management experience in a similar role or area of responsibility.
• Any combination of education, professional, volunteer and lived experience that provides the necessary knowledge, skills, and abilities to perform the classification duties and responsibilities.

• Be able to successfully complete a background check at time of hire.

• This position is required to work primarily on‑site/in‑person.
• Regular hours are Monday–Friday, with occasional evening, weekend, or holiday work as needs arise.
• While eligible for hybrid telework, regular on‑site engagement across Metro facilities and operations is required. Limited telework will be scheduled in accordance with business needs.
• Employees must reside in Oregon or Washington.

All qualified persons will be considered for employment without regard to race, color, religion, sex, national origin, age, marital status, familial status, gender identity and expression, sexual orientation, disability for which a reasonable accommodation can be made, or any other status protected by law.

Metro is committed to equal employment opportunity and complies with all applicable federal, state, and local civil rights laws. Metro employment decisions – including recruitment, screening, interviewing, selection, promotion, compensation, and separation – must not discriminate based on race, color, national origin, ethnicity, religion, sex, sexual orientation, gender identity, disability, age, veteran status, or any other protected class.

The full‑salary range for this position is step 1: $ to step 6: $ annually. The appointment will likely be made between step 1: $ and the equity range step 3: $ annually, based on the Oregon Pay Equity Act requirements and Metro’s internal equity review process.