Noticing Services Supervisor

Job Summary

The Noticing Services Supervisor is responsible for overseeing noticing services, ensuring customer satisfaction, and leading a team of professionals. This role involves collaborating with various stakeholders, managing operations support, and maintaining high‑quality standards.

• Oversee noticing services and ensure customer satisfaction.
• Lead and manage a team of professionals.
• Collaborate with stakeholders to achieve organizational goals.
• Manage operations support and process improvements.
• Monitor and report on key performance indicators (KPIs).
• Ensure compliance with company policies and regulations.

• Education:
  
  Bachelor’s degree in Business Administration, Operations Management, or a related field.
• Experience:
  
  3+ years in operations and team leadership.
• Skills:
  
  Communication, Microsoft Excel, Data Entry, Detail‑Oriented, Mail Services, Microsoft Office, Office Administration, Operations Support, People Management, Print Production, Prioritization, Process Improvements, Professional Collaboration, Project Coordination, Self‑Management, Supervisory Management, Workflow Organization.
• Physical Requirements:
  
  Ability to work in an office environment; tasks may require sitting, standing, and using office equipment.
• Required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire.

The compensation range for this role is $28.00 to $40.00 USD hourly and may include an annual bonus. Pay is determined based on location‑based market rate, job performance, and pay parity with the wider team.

Learn about Epiq’s Benefits.

Epiq’s policy is to comply with all applicable equal employment opportunity laws and proactively prohibit unlawful discrimination. The company will consider qualified applicants with arrest and conviction records, provide reasonable accommodations to applicants with disabilities, and consider minorities, women, veterans, and individuals with disabilities for employment.