RN Triage & Care Coordinator - Surgical Oncology

Overview

It may sound cliché, but it’s true—a career caring for cancer patients is a calling for many of us. It’s much more than a job. Each team member at Compass Oncology brings a unique story, but those stories often share common themes: compassion, dedication, and a commitment to excellence. No matter the role, our shared purpose is to provide the highest quality care to every patient we serve.

We are seeking a compassionate and experienced Registered Nurse to primarily support the Hepatobiliary (HPB) Surgical team in a unique Triage & Care Coordinator role. In this position, you’ll be at the heart of patient care providing clinical guidance, answering questions, coordinating next steps, and helping patients feel supported every step of the way.

This role blends triage, care coordination, and patient navigation, making it ideal for a nurse who enjoys meaningful patient interaction and thrives in a dynamic, team‑focused environment.

Employment Type: Full‑Time; 1.0 FTE (Monday‑Friday)

Location: East Cancer Clinic, Clackamas, OR

Salary Range: $41.17 – $69.36 per hour

• Serve as a trusted clinical resource for patients through telephone triage.
• Assess symptoms, provide guidance, and elevate care when needed.
• Partner closely with physicians and care teams to ensure timely, coordinated care.
• Help patients navigate their treatment journey from questions to follow‑up.
• Build meaningful connections through compassionate communication and support.
• Document care accurately and maintain continuity across the team.

This is a full‑time (1.0 FTE) position primarily supporting the HPB program.

Additional responsibilities include:

• Support additional surgical specialties (e.g., breast, gynecologic surgery) as needed.
• Cross‑training is expected to ensure coverage across service lines.
• Address patient calls, portal messages, and emails in a timely manner concerning a wide range of symptom/side effect topics.
• Ask appropriate, open‑ended questions and utilize computerized algorithms/pathways to assist in the assessment of patient symptom and side effect inquiries, and document interventions.
• Assess urgency of patient symptoms/side effects and address them appropriately, aggressively managing them to prevent unnecessary emergency department and hospital utilization.
• Document all conversations with patients to maintain a comprehensive medical record.
• Provide clear instruction and education to patients via the telephone.
• Evaluate whether emergency care is needed or if the patient can be seen in the outpatient clinic.
• Collaborate with physicians via electronic communication, face‑to‑face, or the telephone to discuss patient care needs that cannot be independently and appropriately addressed using standing orders or practice protocols.
• Set up same‑day and/or future provider/infusion room appointments to address symptom management concerns.
• Perform additional duties as assigned.

• Active RN license.
• Graduate from an accredited program for professional nursing education; BSN preferred.
• Strong triage and clinical assessment skills.
• Experience in oncology, surgical care, or care coordination preferred; experience in triage, care coordination, or patient navigation strongly preferred.
• OCN certification (or interest in obtaining) is a plus.
• Compassionate, patient‑first mindset and strong communication skills.
• Current CPR certification required.

• Unique opportunity to work within a highly specialized HPB program.
• Blend of clinical triage, coordination, and patient navigation responsibilities.
• Exposure to multiple surgical specialties, enhancing professional growth.
• Grow your expertise across multiple surgical oncology specialties.
• Join a dynamic HPB team.
• Compass Oncology teams bring together leading cancer experts in surgical, medical, radiation oncology, pathology, and palliative care to provide comprehensive cancer care and a cohesive patient experience.

If you work 20 hours or greater, you qualify for the following benefits:

• Medical, Dental, Vision, Life and Disability.
• HSA and Flexible Spending Accounts.
• Critical Illness, Hospital, and Legal Plans.
• PTO and Holiday Plans.
• Retirement Savings…