Critical Care Nurse, Clinical Solution Specialist – Patient Monitoring

Responsibilities

• Provide clinical customer support as the clinical application knowledge expert
• Facilitate solutions design, optimization, configuration, and delivery of Philips Hospital Patient Monitoring (HPM) products
• Serve as a clinical resource to Philips HPM customers
• Work closely with field service, sales, and project management organizations throughout a multiphase implementation and go-live process
• Understand customer goals and develop plans to support clinical solutions implementation and usage
• Manage the clinical aspects of an implementation including assessing workflows, evaluating education needs, and creating education plans
• Apply product and clinical knowledge to troubleshoot and solve problems

• 4+ years of experience as a Registered Nurse in a hospital environment
• Prior clinical training and adult education delivery experience is highly preferred
• Experience in an Intensive Care Unit (ICU), Critical Care Unit (CCU), Emergency Room (ER), Operating Room (OR), Neonatal Intensive Care Unit (NICU), and/or Pediatric Intensive Care Unit (PICU) settings
• Knowledge of Philips Intelli Vue monitoring equipment and applications preferred
• Bachelor of Science in Nursing degree or equivalent licensure to practice nursing (Registered Nurse); must be able to provide verification for current/active license
• Certified Technical Trainer Plus (CTT+) and/or Virtual Certified Technical Trainer Plus (VCTT+) is preferred
• Excellent verbal and written communication and presentation skills