Registered Nurse​/Office - Primary Care - RN

Registered Nurse/Office - Primary Care - RN

The Registered Nurse/Office – Primary Care RN provides appropriate, compassionate remote support and guidance to patients or caregivers, utilizing good clinical judgement and approved protocols. The position is responsible for identifying the nature and urgency of a patient’s needs and determining the appropriate plan of care. Also, the position conducts patient outreach, education or advice and provide clinic support to the primary care team.

Estimated Hiring Range: $49.19 - $60.12 Bonus Target:
Current Care Oregon Employees:

• Utilize a broad range of general nursing knowledge and expertise to triage patient calls, faxes, or requests and develop plan of care using good clinical judgement and established protocols.
• Make outgoing calls to patients after a hospitalization to conduct a comprehensive assessment and develop plan of care based on their discharge needs.
• Evaluate and assist with a patient’s medication needs, including refills and prior authorizations.
• Provide disease specific teaching and counseling to patients and caregivers.
• Communicate lab results to patient and provide relevant education based on their lab values.
• Consult and collaborate with all members of the interdisciplinary team to develop and implement a comprehensive care plan based off assessment and individual patient care needs.
• May use independent clinical judgement and decision making in applying protocols for managing patient care or advocating for clinical visits by team members.
• Facilitate care that is based on the nursing process, evidence-based guidelines and is consistent with Oregon’s Nurse Practice Act.
• Document all patient-related communications in the electronic health record (EHR).
• Collaborate with other members of the organization as appropriate to follow up on patient care needs, quality, and safety issues for the practice.
• Develop and maintain professional boundaries with all patients/family/caregivers.
• Assist primary care team with medication reconciliation and transitions in care support.

• Perform work in alignment with the organization’s mission, vision and values.
• Support the organization’s commitment to equity, diversity and inclusion by fostering a culture of open mindedness, cultural awareness, compassion and respect for all individuals.
• Strive to meet annual business goals in support of the organization’s strategic goals.
• Adhere to the organization’s policies, procedures and other relevant compliance needs.
• Perform other duties as needed.

• Associate degree or higher in Nursing
• Current unencumbered RN license in Oregon
• Minimum 2 years’ experience in nursing related to primary care or specialty clinic, geriatrics, home health or hospice

• Knowledge of Federal, State and Local regulations, including HIPAA privacy rules and regulations
• Maintain patient/family and staff confidentiality in compliance with HIPAA laws
• Participate in the coordination of the patient’s care in accordance with professional standards of practice
• Practice within the scope of license, certification, or registration, where applicable, and as required by law and regulation.
• Ability to take initiative and utilize innovative techniques and ingenuity
• Excellent customer service skills, including the ability to interact professionally, patiently, and courteously over the phone and in person
• Ability to adhere to organizational standards, policies and procedures
• Ability to work both independently and collaboratively
• Ability to react calmly and effectively in emergency situations
• Ability to tolerate and manage stress and grief
• Ability to interact with various departments throughout the organization
• Ability to…