Detailer, Quality Assurance - QA​/QC, Regulatory Compliance Specialist

Position Overview

As a Cosmetic Reconditioning Associate II at Car Max, you’ll play a vital role in delivering best‑in‑class vehicles to our customers. You will perform cosmetic inspections, final quality checks, and advanced reconditioning tasks such as paint touch‑up, wet sanding, and buffing. Your work ensures every Car Max vehicle meets our high standards for quality and appearance, helping customers feel confident in their purchase.

• Execute standardized cosmetic reconditioning processes at an established pace to maintain efficiency and quality.
• Perform advanced cosmetic repairs including paint touch‑up, wet sanding, and buffing to restore vehicles to Car Max standards.
• Complete cosmetic and final quality inspections to ensure vehicles meet customer‑ready standards.
• Identify defects and determine the best repair methods for optimal results.
• Support auction preparation and assist with vehicle movement on and off the lot.
• Deliver exceptional customer service, collaborate with team members to achieve goals, and maintain a clean and orderly work area following Car Max Environmental, Health and Safety (EH&S) requirements.

• Completion of all Car Max training programs, including online and hands‑on modules.
• Ability to read, interpret, and record data accurately for inventory and quality control.
• Skilled in performing multiple tasks in a fast‑paced environment while maintaining attention to detail.
• Capable of lifting up to 50lbs and performing manual tasks for extended periods.
• Strong communication skills for interacting with customers and team members.
• Willingness to work in indoor and outdoor conditions, including inclement weather.

Car Max is the nation’s largest retailer of used cars, offering a transparent and integrity‑based buying experience. With over 250 store locations and more than 30,000 associates, we continually innovate to empower modern customers and drive progress in the communities we serve.

Hourly rate: $23.23 - $23.23.

Except as otherwise required by state law, Car Max Associates are entitled to paid sick, vacation, and holiday time. Full‑time hourly or commission/incentive‑eligible associates may earn up to 48 hours of sick time per year (accrued each pay period) and between 80 and 200 hours of vacation time per year after a 90‑day waiting period, depending on years of continuous service.

Paid scheduled holidays: 6 holidays per year plus 1 floating holiday, with Holiday Premium Pay if required. Full‑time salaried associates receive paid time away for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc., subject to manager approval. For more details, visit the Car Max Benefits website.

Car Max is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.