Keyholder, Retail

Shoe Mill Clackamas Promenade, Cascade Station and Gresham Station, Portland, Oregon. Shoe Mill is looking for someone with retail sales experience who is interested in working a flexible schedule at several of our shoe stores in East Portland. Keyholder is a store leadership position. Employees have the opportunity to make a positive impact on the community, while becoming experts in footwear and foot health.

Our Keyholders have the opportunity to share their knowledge with customers and staff, while providing the best level of service possible and leading by example.

• Training rate of $18.00 per hour
• After training, employees convert to 10% commissions. This is based on net sales, with no cap on earnings.
• Guaranteed hourly rate for this position
• Incentives
• Quarterly bonus programs
• Health, dental and vision insurance offered to full-time employees
• Supplemental health and whole life insurance policy options available to all employees
• Paid vacation and sick time available to all employees
• Paid Leave Oregon
• 401k with company matching 100% up to 4% of plan year compensation
• Discretionary profit-sharing plan
• Generous employee discounts

Shoe Mill operates fine footwear retail stores in Portland and Salem, Oregon that specialize in comfortable, high-quality shoes and accessories. Shoe Mill is part of ERHCo Inc - an Oregon-based, family-run business that operates retail shoe stores from Eugene to Hood River. We have proudly served the footwear needs of our local communities for more than 40 years.

• Opening and closing the store
• Merchandising
• Store cleanliness and basic maintenance
• Maintaining a high level of person sales, setting the pace on the sales floor
• Assisting with staff training and supervision when necessary
• Inventory management
• Processing and reporting sales transactions
• Assist the manager with employee training and development
• Respond to internal and external requests courteously and efficiently

• Open 7 days a week. Operating hours may be dictated by the location
• Full-time position, 30 to 40 hours per week
• Part-time position below 30 hours per week with some scheduling flexibility

• Ready to embrace and adhere to our company core values on day one
• Kind
  • Positive
  • Helpful
  • Responsible
  • Motivated
  • Integrity
  • Team
• An industrious individual who’s eager to meet the needs of their team and customer
• A professional at all times regarding personal and store appearance, as well as team and customer interactions
• A good communicator with an emphasis on making outstanding first impressions
• Able to ensure customer satisfaction regardless of the circumstances
• Able to work well under pressure and handle multiple tasks at once
• Interested in using technology to efficiently and effectively learn our systems and procedures
• Interested in learning about the products that serve our customers best
• Able to identify and solve problems professionally as they arise
• An individual with a year of work experience in retail and experience in cash handling
• You have previous retail supervisory experience