Assistant Manager - STORE - J.Crew Factory

Job Summary

As an Assistant Manager, you are part of the leadership team. You help drive profitability through genuine customer connections, brand loyalty, and strong community engagement. You provide immediate feedback and coaching to the sales team to maximize performance, collaborate with the leadership team to adapt strategies for business success, and ensure smooth operational support as needed.

• Support the Store Director and Associate Store Manager to directly impact business results while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.).
• Manage store operations, systems, and technology while ensuring accountability.
• Assist the Director and Associate Manager with recruiting, training, and development efforts if needed.
• Partner with the Director and Manager to create a collaborative working environment for all associates.
• Ensure the team stays on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates.
• Develop innovative ways to engage the community and build loyalty through events.
• Step into a variety of roles on the sales floor if needed.

• Have 1–2years of retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty and demonstrating strong problem‑solving skills.
• Have scheduling flexibility, including nights, weekends, and holidays.
• Must be able to bend, reach, stretch for product, and lift, carry, and move at least 40pounds (18kg).

Part‑time

• Competitive base pay and bonus programs.
• Up to 60% discount on branded products from J.Crew, J.Crew Factory, and Madewell.
• Entertainment, travel, fitness, and mobile technology discounts.
• 401(k) plan with company matching donations.
• Medical and prescription coverage.

Full‑time

• Competitive base pay and bonus programs.
• Up to 60% discount on branded products from J.Crew, J.Crew Factory, and Madewell.
• Competitive paid time off (PTO) plan, including paid holidays.
• 401(k) plan with company matching donations.
• Medical, dental, prescription, vision, and life insurance.
• Entertainment, travel, fitness, and mobile technology discounts.

Note:

Availability of these benefits and perks may be subject to work location and employment type and may have certain eligibility requirements.

Hourly Range: $21.50–$27.00. The base salary offered will take into account internal equity and may vary based on geographic location, job‑related knowledge, skills, and experience. The base salary is one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonuses, competitive benefits, and perks.

J.Crew Group (JCG) is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin, citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation, or any other basis protected under applicable law. We are deeply committed to our Diversity, Equity and Inclusion efforts and warmly welcome applicants of all backgrounds.

Discrimination, harassment, and intimidation have no place in our stores, and we will not tolerate it in any form. We explicitly prohibit discrimination based on race, color, ancestry, national origin, religion, sex, pregnancy, childbirth and related medical conditions, marital status, age, sexual orientation, gender identity and expression, legally protected physical or mental disability, genetic information, veteran status, or any other legally protected characteristic.

Any behavior that violates this policy will result in disciplinary action up to and including termination.