Retail Sales Associate

Position Overview

Base Pay:
Minimum $17.23 per hour with higher starting pay available based on experience.

Purpose:

Floor & Decor's Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to complete their project. Our Sales Associates contribute to a fast‑paced, safe environment by keeping sales departments clean and well stocked. Full‑time and part‑time positions are available for those who love to learn and have a passion for helping others.

• Connect with customers, ask about their projects, recommend products and excite customers about their purchase.
• Provide above‑and‑beyond customer service and exceed expectations when assisting customers.
• Maintain the in‑stock condition of assigned areas and ensure it is clean, shoppable and safe.
• Work in cooperation with management and team members to achieve sales goals.
• Process customers at checkout using point of sale (POS) system, including refunds and exchanges according to established guidelines.
• Follow established cash, check and credit card acceptance procedures.
• Create price tags and merchandise signs.
• Stock, tag and display merchandise.
• Act and work in a manner consistent with the company’s core values.
• Demonstrate and understand compliance with the company’s safety processes.
• Answer telephone calls according to company guidelines.
• Be available to assist in other areas of the store as needed.
• Work in a fast‑paced environment with accuracy.

• Friendly and enthusiastic
• Entrepreneurial and hard‑working
• Honest and accountable
• Excellent communication and listening skills

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Ability to handle multiple tasks and work well under pressure.
• Some positions may require completion of forklift certification through F&D.
• Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test.

The employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.

• Ability to exert 30–60 pounds of force occasionally, and or 20–30 pounds of force frequently, or greater than negligible up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Use of hands and fingers to handle or feel objects.
• Frequent standing, walking, reaching with arms and hands, climbing or balancing, stooping, kneeling, crouching, or crawling.

• Bonus opportunities and career advancement opportunities at every level.
• Programs that help you reach your financial goals: 401(k) with company match, Employee Stock Purchase Plan, and Referral Bonus Program.
• Medical, dental, vision, life, and other insurance plans (subject to eligibility criteria).
• Paid vacation and sick time for eligible associates.
• Paid holidays plus a personal holiday.
• Paid volunteer time off that starts on Day
  1.

• Store
  
  Hours:
  
  Monday—Friday 7:00AM–8:00PM;
  Saturday 8:00AM–7:00PM;
  Sunday 10:00AM–6:00PM.
• Pickup
  
  Hours:
  
  Monday—Friday 7:00AM–7:00PM;
  Saturday 8:00AM–7:00PM;
  Sunday 10:00AM–6:00PM.

Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans With Disabilities Act and applicable state and local law.