E-Commerce​/Department LEAD

Assist the Store e‑Commerce Manager in managing the day‑to‑day operation of the store's e‑Commerce department. Based in Portland, Oregon, this role supports our nationwide e‑Commerce initiatives and collaborates with cross‑functional teams.

• Comprehensive healthcare coverage, including medical, dental, vision and prescription coverage, through company plans or collective bargaining agreements.
• Flexible scheduling for full‑ and part‑time roles with paid time off, holiday and sick pay based on eligibility and length of service.
• Emotional and financial support via Employee Assistance Program and confidential financial tools and coaching with Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, technology and more.
• Up to $21,000 in tuition reimbursement over your career, through our industry‑leading Continuing Education program.
• Opportunity for growth through industry‑leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page.

• Proven supervisory experience
• Ability to read shelf tags
• Basic knowledge of computers
• Excellent oral and written communication skills
• Basic math skills (counting, addition, and subtraction)
• Self‑directed; ability to execute projects with minimal supervision

• Experience in a production‑oriented or warehouse environment, stocking shelves, or cashier experience
• Meet or exceed customer expectations for ease of shopping, variety, freshness, and cleanliness
• Ensure team members adhere to local, state and federal laws, food safety procedures, and company guidelines
• Perform responsibilities of selectors and customer attendants as needed per company guidelines
• Train all functions and duties of the selector and customer attendant roles
• Act as the person in charge of the e‑Commerce department when the Store e‑Commerce Manager is unavailable
• Assist with scheduling to meet operational and associates' needs
• Maintain intake of customer orders and distribute and assign work to selectors and customer attendants
• Print and distribute order labels, including orders for perishable departments
• Troubleshoot e‑Commerce equipment and devices
• Maintain supplies needed to perform necessary duties
• Maintain organization and cleanliness of staging areas and equipment
• Report pricing, scanning, item location discrepancies and invalid temperature types to the store e‑Commerce Manager
• Perform required opening and closing procedures
• Learn and implement process improvements as directed by division or enterprise e‑Commerce team
• Provide feedback on team members' daily performance and annual performance reviews
• Ability to work cooperatively in a high‑paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
• Must be able to perform the essential job functions of this position with or without reasonable accommodation