Outbound Call Center Agent — Landmark Automotive Dealership Group

Job Details

Location:

Morrow, Chamblee or Athens, Georgia.

Schedule:

5 day work week.

Position:
Full time with full company benefits.

We are looking for a friendly, professional, and highly self‑motivated Outbound Call Center Agent to join our dealership customer care team. In this role, you’ll be making effective outbound calls in large numbers to potential sales customers to schedule appointments, answer questions, and ensure every caller receives an exceptional experience.

• Make outbound calls to sales leads and successfully create appointments.
• Follow up with past customers and internet inquiries.
• Update customer information in our CRM system.
• Meet daily/weekly call and appointment goals.
• Provide exceptional service that reflects the dealership’s values.
• Confirm appointments and follow up on missed appointments.

• Excellent communication and customer service skills.
• Strong phone etiquette and a positive attitude.
• Ability to multitask and work in a fast‑paced environment.
• Prior call center experience with a proven track record is required.

• Competitive pay with performance bonuses.
• Opportunities for growth within the dealership.
• Paid training.
• Supportive team environment.
• Full Company benefits—major medical, health, dental, vision and matching 401k plan.