Inside sales support

Precision Truss & Lumber, Inc. is a building materials supplier specializing in high-quality trusses and lumber for residential and commercial construction projects. The company focuses on reliable service, accurate orders, and timely delivery to support contractors, builders, and construction professionals. Team members work closely with customers to provide practical solutions that meet project specifications and timelines. Precision Truss & Lumber values safety, teamwork, and consistent performance in a fast-paced, customer-focused environment.

Inside Sales role supports the team by responding to customer inquiries, preparing quotes, processing orders, and ensuring accurate documentation. Daily responsibilities include managing phone and email communications, assisting with product selection, verifying pricing and availability, and coordinating with production and delivery teams. The role also involves updating customer information, tracking order status, and helping resolve issues to promote customer satisfaction. Collaboration with sales representatives and other departments is essential to provide efficient, professional service and maintain strong customer relationships.

• Support the sales team effectively handling quotes, work orders, and invoices.
• Build and maintain positive relationships with customers.
• Supply accurate advice and information when addressing customer inquiries.

• Professional verbal and written communication skills.
• Good interpersonal and social skills.
• Basic knowledge of construction materials, or a willingness to learn quickly.
• Proficiency with office software (spreadsheets, email, order-entry systems).
• Strong attention to detail.
• Experience in sales, customer service, or construction is beneficial.