Tasting Room Associate- part-time

Tasting Room Associate — Laurel Ridge Winery

Part‑Time | Up to 30 hrs/week | $25–$35+/hr (base + tips + spiffs)

Laurel Ridge is one of Oregon's oldest family‑owned and operated wineries — and we're looking for a warm, relationship‑driven storyteller to join our Hospitality Team. If you love connecting with people and want to turn strangers into lifelong customers, this is your role.

• Strong earning potential:
  Base hourly pay plus tips plus spiffs — top performers earn $35+/hour
• Room to grow:
  We're a growing company that promotes from within
• No wine expertise required to start:
  Just bring curiosity and a willingness to learn — we'll teach you the rest
• A genuine team culture:
  Work alongside people who care about hospitality, not just sales numbers

• Deliver world‑class hospitality to every tasting room visitor
• Set up and host seated wine tastings with an eye for detail and presentation
• Bring our wines to life through engaging, authentic storytelling
• Hit sales metrics including sales goals, average ticket, and wine club conversion
• Open and close the tasting room accurately and consistently
• Keep tasting areas safe, sanitized, and guest‑ready at all times
• Restock wine and merchandise — organizing, tagging, and stocking as needed
• Pack outgoing orders and process wine club pick‑ups
• Use our POS system to process purchases and capture guest contact info
• Field inbound calls — booking reservations, answering questions, and routing messages to the right person
• Partner with teammates to solve guest service issues on the spot
• Handle daily housekeeping (washing/buffing stemware, sweeping, etc.)
• Support events, wine club periods, and marketing initiatives as needed
• Take ownership of the tasting room’s flow, guest experience, and brand standards each shift

• Prior experience in high‑end retail, customer service, or client‑based sales
• A passion for wine — prior wine knowledge isn’t required, but enthusiasm to learn is
• Professional, polished communication skills, both verbal and written
• A creative, strategic mindset with a genuine desire to help people
• A track record of reliability, attention to detail, and follow-through
• Comfort with a role that shifts direction and pace throughout the day

• Dependable
• Goal-oriented
• A continuous learner
• Detail‑oriented
• People‑first
• Adaptable

• Must have or be willing to obtain an OLCC Alcohol Server’s Permit
• Must have or be willing to obtain a Food Handler’s Card
• Must be able to lift 50 lbs
• Must be able to stand for long periods and walk 10,000+ steps per shift
• Must be able to bend, stoop, squat, push, and crouch daily
• Must be available to work some weekends, evenings, and holidays (not every weekend/evening required)

Schedule:

Regular part‑time, up to 30 hours/week depending on business needs, weekend shifts are a must

Pay:
Hourly base + individual tips + spiffs

Growth:
We’re a growing winery that promotes from within