Senior Account Manager – Pacific Northwest

• Serve as the point person for end-to-end program development and clinical success for Auris Surgical Robotics Technologies
• Drive procedure sales, support, and utilization
• Develop and execute quarterly business plans to achieve procedure and disposable sales revenue targets
• Maintain a detailed, frequently updated, strategic territory business plan
• Present realistic sales forecasts consistently to sales management
• Partner with Field Sales Territory Manager counterparts on strategic sales activities maximizing Auris Health capital system and procedure sales
• Lead technical and clinical product demonstrations to drive sales and adoption
• Execute referral education activities that increase procedure sales
• Implement post-sales installation, implementation, and adoption protocols with sales and service teams
• Support new customers in clinical adoption of Auris Surgical Robotics technologies
• Help customers achieve clinical and economic goals and increase utilization and satisfaction
• Maintain expert knowledge of Auris Surgical Robotics products and industry and market trends
• Educate physicians and staff on product use
• Provide clinical support, education, case support, and customer coordination in hospital and procedural settings

• Bachelor’s degree + minimum of 3 years of professional and/or related experience or Associate degree or Medical Certification + minimum of 5 years of professional and/or related experience
• Demonstrated ability to learn and communicate technical product and clinical knowledge of disease states to physicians and economic buyers
• Ability to travel extensively up to 75%, including overnight travel within the assigned territory
• Required to work in a hospital or ASC setting, attend live patient cases when required, and wear necessary protective gear (e.g., lead aprons, masks)
• Self-starter who performs well with autonomy and problem solver who can think critically in high pressure environments
• Works well with the team and frequently shares sales strategies and key learnings with sales management and peers
• Receptive to constructive feedback and collaborates within a matrix team environment
• Proven ability to articulate customer needs and feedback to the organization
• Highly organized, with ability to manage multiple projects/tasks and prioritize effectively
• Ability to communicate at a high and frequent level daily with sales management and the broader organization
• Ability to work in a regulated environment in compliance with ISO 13485 and 21 CFR 820
• Valid driver's license required

Demonstrates expertise in Auris Surgical Robotics Technologies, driving procedure sales and clinical adoption while maintaining a strategic territory business plan. Capable of educating healthcare professionals and managing customer relationships to achieve clinical and economic goals.

• Auris Surgical Robotics Technologies
• Procedure Sales
• Clinical Support
• ISO 13485 Compliance
• Hospital Setting Experience

• Business Plan Development
• Sales Forecasting
• Technical Product Knowledge
• Clinical Knowledge of Disease States
• Project Management

• Problem Solving
• Team Collaboration
• Communication
• Organizational Skills
• Receptiveness to Feedback

• Bachelor's Degree
• Medical Certification

• Regulated Environment
• Field Sales
• Customer Coordination
• Referral Education Activities
• Post-Sales Implementation