Certification and GED Coordinator

The Testing Services Coordinator is responsible for overseeing and administering a variety of standardized exams, ensuring a secure, efficient, and policy‑compliant testing environment. This role supports both internal and external testers, collaborates with institutional and community partners, and provides supervision to part‑time staff.

• Extensive knowledge of personal computing, Microsoft Office software, email (Outlook), Teams, and internet use.
• Coordinate various aspects of the Testing Center, including lab utilization and scheduling of exams.
• Provide direct supervision and ongoing training for 1-2 part‑time staff.
• Oversee the administration of exams given through the GED/Prov testing center and assist in administering exams daily.
• Maintain security and inventory of tests, ensuring secure storage of exams and related materials.
• Complete walkthroughs and monitor surveillance to prevent student academic misconduct and report misconduct/testing discrepancies accordingly.
• Serve as the initial point of contact for GED and Prov daily operations and technical support issues.
• Demonstrate supervisory skills with direct report staff.
• Maintain record of revenue for GED and Prov.
• Train employees on technical and job‑related duties to ensure consistency throughout the testing center.
• Effective written and verbal communication skills.
• Excellent problem‑solving, interpersonal, and customer service skills.
• Detail orientation with the ability to work well in a high‑demand environment, under pressure, and multi‑task.
• Excellent organizational and time‑management skills.
• Maintain a high degree of confidentiality and discretion with regard to information processed, stored, and accessed by systems.
• High ethical values.
• Contribute to an environment that encourages SLCC’s values, mission.
• Ability to communicate effectively with a broad range of people with a variety of abilities and backgrounds, maintaining good working relationships across the College.
• Ability to work with all groups from a variety of academic, socioeconomic, cultural, and ethnic backgrounds, including those with disabilities.

• Associate’s Degree or two years post‑high school education.
• 1–4 years of experience.
• Equivalent combination of education and experience.
• Bachelor’s Degree.