Admin Support III - Center

Position: Admin Support III - First Year Center
This role at Utah Valley University offers the opportunity to be at the center of a student-focused advising environment, directly supporting first-year student success. In this position, you'll contribute to a collaborative team by providing essential administrative and operational support to the First-Year Advising Center. From coordinating schedules and managing communications to supporting hiring, onboarding, and budget processes, the work is both varied and impactful-helping ensure students and staff have the resources they need to succeed from day one.

Ideal candidates will enjoy a dynamic, detail-oriented role where organizational skills, initiative, and professionalism are highly valued. You'll also play a meaningful part in event planning, student outreach, and data-informed projects, gaining exposure to higher education operations while making a tangible difference in the student experience. This is an excellent opportunity for someone who thrives in a fast-paced, service-oriented environment and wants to contribute to a welcoming campus community.

* Scheduling & Student Support:
Coordinates advisor calendars, appointment scheduling, and meeting logistics. Provides occasional front desk coverage, assisting with check-ins, drop-ins, and appointment support. Oversees all employee's online appointment scheduling systems and adjusts based on the academic cycle and departmental needs.

* Office Operations:
Manages office supply ordering, equipment inventory, digital signage, and workspace organization.

* Budget & Finance:
Supports financial processes including purchasing, expense tracking, budget reconciliation, and year-end closeout. Communicated budget status to director and ensures compliance with purchasing procedures.

* Hiring & Onboarding:
Coordinates job postings, interview logistics, and onboarding for new hires. Prepares ePAFs and other necessary documentation, assigns equipment, and facilitates access setup to ensure smooth transition for incoming staff.

* Event Planning & Team Engagement:
Organizes retreats, appreciation events, and team-building activities. Manages logistics such as scheduling, catering, materials, and communication. Supports department initiatives like the annual retreat and Culture and Professional Development committees.

* Communication & Outreach:
Assists with outreach to newly admitted students and manages transition communications. Prepares and sends targeted emails to support student engagement and promote advising services.

Graduation from an accredited institution with a bachelor's degree related to the Summary of Duties; OR any combination of education and/or experience totaling four years.

Knowledge

* Administrative knowledge of office methods, techniques, practices and procedures.

* Knowledge of Microsoft Office Suite applications.

* Knowledge of FERPA regulations.

Skills

* Skill in public relations and the ability to work with people across varied backgrounds and personalities.

* Skill in the use of computers and computer software applications, including proficiency in Word, PowerPoint, Excel, and Banner.

* Skilled in the performance of standard office work.

* Strong interpersonal, problem-solving, and decision-making skills.

Abilities

* Ability to communicate effectively with various groups.

* Ability to anticipate departmental and student needs.

* Ability to work well as part of a team and to build and nurture strategic relationships within the FAC and across campus departments and divisions.

* Ability to maintain confidentiality of highly sensitive information at all times.

* Ability to perform a variety of administrative support duties with minimum supervision.

* Ability to communicate effectively.

* Ability to maintain confidentiality.