Business Development Representative - RethinkCare

Business Development Representative - Rethink Care

Rethink First was founded in 2007 with a mission to provide scalable, evidence-based autism treatment training tools and caregiver supports to an underserved population. In 2010, Rethink launched its first solution, a suite of special needs and behavior management offerings, to support K-12 education. Over time, we expanded our offerings to support the entire behavioral health community by adding solutions in the employer (Rethink Care), provider (Rethink

BH), and payor (Rethink Futures) industries, and to drive whole child wellness and success in education (Rethink Ed).

Today, we’re proud to have almost 500 team members working to support over 2,000 customers worldwide as we work together to support our communities and help every individual reach their potential.

Over the past fifteen years, Rethink First’s mission has evolved to transform the behavioral health landscape by inspiring and empowering all individuals with behavioral health challenges and those who support them. We continue to focus on the future of transforming behavioral health through data science, analytics, and enabling value-based care. With patent-pending solutions and the largest published ASD dataset, Rethink First can focus on improving outcomes and having a positive impact on the millions of lives it supports.

Rethink Care: Rethink Care is the first and only web‑based program to provide effective & affordable clinical best practice treatment tools to support employees caring for individuals with developmental disabilities or behavioral challenges. Developed by internationally recognized behavior experts and leaders, Rethink empowers employees to understand, teach, and communicate better with their child or young adult, thus reducing stress and increasing productivity at work.

Job Summary: We are looking for a motivated individual to support the Rethink Care sales team by maximizing qualified leads through proactive and effective communication. Producing a high volume of outbound communication to potential customers through phone calls and emails will be essential to your success in this role. The ideal candidate is a self‑motivated individual who has a passion for the behavioral health sector.

Responsibilities:

• Manage outbound lead flow
• Generate new sales opportunities by scheduling appointments through outbound calling
• Collaborate with the sales team to hand off qualified leads, providing detailed information to ensure effective follow‑up and conversion
• Document and update customer records to maintain accurate interaction history
• Meet and exceed daily outbound call quotas
• Track and manage prospects through Salesforce
• Stay current with industry trends

Skills and Requirements:

• Bachelor’s Degree in any related field
• Some sales experience is required
• Excellent verbal and written communication skills
• Results‑oriented mindset with a track record of exceeding goals
• Ability to deal with and thrive on objections and rejection on a daily basis
• Effective listening and interpersonal skills
• Exceptional relationship‑building skills
• Ability to work productively in a remote environment
• Detail oriented and proficient organizational, time‑management skills
• Basic understanding of technologies such as Microsoft Office and business practices

Benefits: Flexible paid time off; 11 paid company holidays; 401k + matching.

• Parental leave
• Access to our award‑winning Rethink Care platform supporting neurodiversity in the workplace through parental success, professional resilience, and personal wellbeing.

Location: Remote opportunities are available to candidates who reside in the following states: AL, AZ, CT, FL, GA, HI, IA, IL, IN, KY, LA, MD, MA, MI, MN, MO, MT, NC, NE, NH, NJ, NV, OH, OR, PA, RI, TN, TX, VA, WA, WI, WY.

Our commitment to an inclusive workplace

Rethink First is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Accommodations are available for applicants with disabilities.