Sr. Manager, Revenue Operations Systems

Summary

We are looking for a Sr. Manager, Revenue Operations Systems to own the strategy, optimization, and execution of our go‑to‑market (GTM) systems, with Salesforce as the core platform. As manager, you will serve as both a strategic partner and a hands‑on leader. You will drive the GTM systems roadmap while also directly executing Salesforce administration work. This role requires operation at both a strategic and tactical level and the ability to operate in an extremely fast‑paced environment.

The Sr. Manager, Revenue Operations Systems will also manage a Salesforce Administrator, providing direction, prioritization, and mentorship while ensuring high‑quality execution across the platform.

• Own and evolve the GTM systems roadmap, aligning Salesforce and the broader GTM tech stack with company priorities and revenue goals.
• Act as a strategic thought partner to Rev Ops and executive leadership on systems strategy, process optimization, and operational efficiency.
• Serve as a hands‑on senior Salesforce administrator, directly executing configuration, automation, reporting, and troubleshooting to ensure system reliability and scalability.
• Lead data quality, governance, and pipeline integrity, improving visibility, forecasting accuracy, and revenue performance.
• Manage and mentor a Salesforce Administrator, balancing hands‑on execution with effective delegation and prioritization.
• Partner cross‑functionally with Sales, Marketing, Customer Success, Finance, and Operations to design and optimize end‑to‑end GTM workflows across the revenue lifecycle.
• Translate business requirements into scalable system solutions, driving standardization, adoption, and accountability across teams.
• Develop actionable dashboards and reporting to surface insights, trends, and opportunities for growth.
• Ensure the GTM tech stack (e.g., Salesforce, Gong, Churn Zero, Zoom Info) is integrated, scalable, and aligned with business processes.
• Support key corporate initiatives—such as new product launches and partnerships—through systems readiness and process alignment.
• Stay curious about emerging AI tools and how they can streamline or enhance work within your function.

• Build strong relationships across Rev Ops and GTM teams.
• Develop a deep understanding of current systems, processes, and pain points.
• Begin contributing hands‑on improvements in Salesforce.
• Begin incorporating AI‑supported tools into your day‑to‑day work—whether through analysis, documentation, or task management.

• Deliver a clear and actionable GTM systems roadmap.
• Improve key processes (pipeline management, forecasting, handoffs).
• Successfully balance hands‑on execution with team leadership.

• Establish Salesforce and GTM systems as a trusted, scalable foundation for revenue operations.
• Demonstrate measurable improvements in efficiency, visibility, and revenue outcomes.
• Build a high‑performing Salesforce administration function.

• 8+ years in Revenue Operations, Sales Operations, Marketing Operations, or similar roles.
• Strong hands‑on Salesforce administration experience.
• Experience managing or mentoring Salesforce administrators or similar roles.
• Proven experience owning or contributing to GTM systems and process strategy.
• Strong ability to translate business needs into scalable processes and system solutions.
• Experience partnering cross‑functionally with Sales, Marketing, Customer Success, Finance, and leadership.
• Track record of improving operational efficiency and driving adoption.
• Excellent communication and stakeholder management skills.
• Salesforce Admin certification required (advanced certifications a plus).
• Strong experience with Salesforce configuration (flows, reports, dashboards, automation).
• Familiarity with GTM tools such as Gong, Churn Zero/Gainsight, Zoom Info.
• Ability to balance hands‑on work with delegation and prioritization.
• Experience working with data models, reporting, and system integrations.
• Comfort using or learning AI‑supported tools (e.g., ChatGPT, CoPilot, or role‑specific tools) to improve daily workflows.
• A forward‑thinking, curious mindset with an openness to experimenting with…