Lead Supervisor

Job Description:

Lead Supervisor

Reports To:

Residential Director Salaried, Exempt, At-Will

Employee Benefits:

Eligible

SCHEDULE:

Tuesday, Thursday, Saturday Swing Shifts

The lead supervisor creates and maintains a safe, learning environment for employees and students y work with the residential director to complete administrative duties as well as special assignments. Their duties are listed below, but are not limited to:

• Training mentors and supervisors to be more efficient and to better connect with the students
• Gaining a knowledge of program details, protocols and routines
• Conducting one-on-one trainings with each staff on shift at least once per shift
• Teaching and training mentors and supervisors to advance
• Supervising mentors and students
• Generating and maintaining emotional safety
• Building relationships and looking for ways to create teamwork
• Completing accurate, timely documentation of staff logs, daily incident reports, communication logs and as needed documentation
• Relaying information about previous shifts to current shifts
• Following up on assigned tasks and documenting on HQ (online company database)
• Reading books from the Telos reading list
• Completing certifications assigned, including but not limited to: first aid, CPR, food handler’s permit, tuberculosis test, restraint training, suicide prevention and infection control, and general / specialty competencies
• Working with the residential director for administrative and special assignments Attending treatment team on a regular basis and all other required meetings/conferences

• Exceptional relationship skills
• Prompt and timely
• Dependable and reliable
• Ability to hold appropriate boundaries
• Ability to receive and carry out instruction
• Genuine care and concern for others
• Experience in the behavioral health field (requested)
• Experience working with youth (requested)