Office Specialist II - Return Utah

Office Specialist II - Return Utah (Part-time)

The Utah Department of Transportation (UDOT) is seeking a dependable, detail-oriented Office Specialist II to serve as the welcoming face and administrative backbone of our Region Three office in Orem. This position is based at our front desk, providing essential customer service and administrative support to our staff, leadership, and the public.

This role is a perfect fit if you thrive in an organized environment, love helping people, and want to keep daily operations running smoothly. We proudly welcome individuals looking to re-enter the workforce or return from a career break—we offer a supportive environment to help you succeed!

• Salary: $15.87 - $29.79 Hourly Wage
• Location:
  
  UDOT Region Three, 658 N 1500 W, Orem, UT 84057
• Working
  
  Schedule:
  
  Part-time, in office, 20–25 hours/week, Monday–Friday. This is a shared front desk role; the final schedule will be coordinated and may alternate days with another Office Specialist.
• Schedule Code: B – Career Service (12‑month probationary period).
• Background Check
  
  Required:
  
  You must successfully pass a criminal history check.
• Reporting Structure:
  Reports directly to the Region Three Senior Communications Manager, with a secondary reporting line to the Region Three Director.
• Recruiter:
  April Nicholls | anicholls | 801‑965‑4042
• Final date to receive applications:
  July 15, 2026

The Return Utah program helps Utahns re-enter the workforce after a career break. In addition to a state position and on‑the‑job training, participants receive 16 weeks of transitional support—including office technology refreshers, coaching, mentorship, networking, and career development—to help you get back into the workforce with confidence.

This is a long‑term position meaning employment will extend past the completion of the Return Utah program, provided for 16 weeks. Career Service requirements including the state of Utah’s standard probationary period apply.

• Provide front desk coverage and administrative support; screen and route access to regional leadership.
• Greet visitors and respond to incoming calls and emails, ensuring a positive customer experience.
• Schedule and coordinate meetings, appointments, facilities, meals, and equipment; follow up as needed.
• Receive, research, and respond to inquiries or complaints; explain policies and procedures and help facilitate resolution.
• Maintain files and records; create or update recordkeeping systems as needed.
• Draft and edit written responses to public inquiries and other correspondence.
• Assist with public outreach efforts, including flyers and coordination activities.
• Edit written materials for accuracy, format, and clarity.
• Assist with developing and framing social media messages.
• Coordinate with and serve as a liaison to internal teams, partner agencies, consultants, and other organizations.

• Experience providing office or clerical support in a professional environment.
• Proficiency with Google Workspace (Gmail, Calendar, Drive, Docs, Sheets, Slides) or similar tools.

• Customer service experience.
• Experience editing documents as part of their role.
• Experience or familiarity with the transportation industry.
• Experience in public relations or communications.

• Strong written and verbal communication skills.
• Demonstrated commitment to excellent customer service.
• Ability to work professionally with others, using tact and sensitivity.
• Proactive, detail‑oriented, able to manage multiple priorities.
• Sound judgment, initiative, and resourcefulness.

A Mission That Matters:
At UDOT, our mission is to “Enhance quality of life through transportation.” We help the traveling public get where they want, when they want, as safely as possible. By…