Campus Visit and Ambassador Program Coordinator

Campus Visit and Ambassador Program Coordinator

Weber State University is an Equal Opportunity Employer committed to creating an environment welcoming to all individuals. We strive to create a culture where everyone feels valued and appreciated. All qualified applicants will receive consideration for employment without regard to protected categories, such as disability, sex, sexual orientation, gender identity, race, religion, national origin, veterans status, or others, as required by law and university policy (see Weber State University's Policy and Procedure Manual 3-32).

Position Information

Position Title

Position Title Campus Visit and Ambassador Program Coordinator

Requisition Number

Requisition Number S02429P

Position Category

Position Category Staff

Campus Location

Campus Location Weber State University - Ogden, UT

Hours per week 40

Months per year

Months per year 12

Pay Grade

Pay Grade E32

FLSA

FLSA Exempt

Job Summary/Basic Function

The Campus Visit and Ambassador Program Coordinator provides professional leadership and day-to-day management for Weber State University’s campus visit experience and Student Ambassador Program. This position plays a critical role in shaping positive first impressions for prospective students, families, school groups, community partners and campus guests by ensuring that campus tours, presentations and visitor communications are welcoming, organized, accurate and aligned with university enrollment goals.

The Campus Visit and Ambassador Program Coordinator is responsible for managing the campus tour program, including individual tours, group visits, special visit requests, tour schedules, visitor communication, ambassador assignments, social media, and follow-up processes. This position coordinates closely with the Director of Access, Events and Engagement, Admissions and Recruitment staff, academic departments and student support offices to ensure that prospective students and families receive a high-quality campus visit experience that reflects Weber State’s commitment to access, belonging, student success and community connection.

This position also oversees the Student Ambassador Program, including recruitment, hiring, onboarding, training, scheduling, supervision, performance management and leadership development for a team of student employees. The Campus Visit and Ambassador Program Coordinator develops ambassadors as knowledgeable university representatives, peer recruiters and emerging campus leaders. The position creates structure, expectations and accountability for the ambassador team while building a positive team culture grounded in professionalism, service, and Weber State pride.

In addition to managing tours and ambassadors, this position delivers campus visit presentations, supports on-campus recruitment and access events and helps maintain effective communication with prospective students, families, school counselors and campus partners. The position uses CRM, event management, scheduling and communication systems to support accurate records, timely communication and data-informed improvements to the campus visit program.

This role is designed to provide consistent professional oversight for campus visits and ambassador operations, reduce reliance on student interns for complex coordination and strengthen the Ambassador Program as both a recruitment function and a student leadership development experience.

Required Qualifications

Required:

• Bachelor’s degree from an accredited institution.
• Two years of related professional experience in higher education, student affairs, admissions, recruitment, orientation, event coordination, student leadership, supervision, customer service or a related field.
• Experience supervising, advising, mentoring, training or providing work direction to students, employees, volunteers or peer leaders, along with the ability to coordinate programs, schedules, events, communications and customer-facing services.

Preferred:

• Master’s degree in higher education, student affairs, educational leadership, communication, business, public administration or a related field.
• Experience working in admissions, recruitment,…