Academic Advisor

Shape the future by helping college students succeed - UVU offers the opportunity youve been seeking. UVU Academic Advisors serve as intentional partners who guide students through academic planning, decision-making, and navigating the university. They promote persistence and completion by delivering proactive, data-informed advising aligned with institutional priorities and policies. Advisors manage substantial caseloads while providing high-quality support, applying policies accurately, and documenting interactions within a coordinated care approach.

• Student Readiness and Learning:
  Engage students in advising interactions that support measurable growth in readiness, understanding, and responsibility. Provide direct academic advising through scheduled and/or drop-in appointments, maintaining strong availability and proactively managing caseloads and follow-through. Support academic readiness by helping students clarify goals, understand requirements and policies, and identify next steps toward progress and completion. Promote increasing student responsibility, self-authorship, and independent decision-making.
  
  Tailor advising approaches to students' developmental stage and academic context using appropriate practices.
• Care Coordination, Documentation, and Assessment:
  Document advising interactions, manage cases, respond to alerts, and coordinate referrals using institutional systems. Collaborate with campus partners to ensure effective handoffs, timely follow-up, and continuity of care. Contribute to assessment efforts by documenting learning outcomes, readiness indicators, and student next steps.
• Professional Contribution & Engagement:
  Contribute to coordinated outreach efforts. Document advising interactions, respond to alerts, manage cases, and complete referrals with follow-up to ensure continuity of care. Support unit- and division-wide initiatives. Participate in meetings, trainings, and initiatives while contributing to assessment, collaboration, and continuous improvement efforts.
• Documentation, Preparation, & Coordination:
  Complete accurate and timely documentation of advising interactions. Conduct appropriate follow-up communication with students. Coordinate with campus partners to initiate referrals, share relevant student information, and complete follow-up to ensure timely, continuous support for student success.

Graduation from an accredited institution with a bachelor's degree plus one year of related experience totaling five years.

College-level academic advising experience is preferred.

• Knowledge of and commitment to the university’s mission, values, and student success goals.
• Knowledge of academic advising theory, student development principles, and best practices.
• Knowledge of academic policies, curriculum structures, degree requirements, and institutional processes.
• Knowledge of technology platforms, advising systems, and tools used to support student success.
• Knowledge of coordinated care models in higher education and the use of institutional tools to support referrals, case management, outreach, and student success workflows.
• Knowledge of student learning and developmental outcomes related to academic advising, including academic decision-making, goal clarification, responsibility, and practical competence, as articulated in the CAS Standards for Academic Advising Programs.

• Strong analytical and problem-solving skills applied to student and advising scenarios.
• Excellent written, oral, and interpersonal communication skills.
• Strong organization, time management, and workload management skills.

• Ability to interpret and apply academic policies and procedures with sound judgment.
• Ability to use data, advising systems, and degree audit tools to support student success.
• Ability to assess student needs, provide appropriate guidance, and make referrals within advising scope.
• Ability to facilitate developmental advising conversations that promote informed decision-making and student accountability.
• Ability to collaborate effectively with students, faculty, staff, and campus partners.
• Ability to manage a high-volume caseload while balancing competing priorities and maintaining service standards.
• Ability to communicate effectively in routine, complex, and sensitive situations.
• Ability to provide high-quality customer service while maintaining professional boundaries.
• Ability to engage in coordinated care processes, including outreach, documentation, referrals, and cross-functional collaboration.
• Ability to adapt to change, learn new technologies and processes, and contribute to continuous improvement.
• Ability to identify barriers to student success and connect students with appropriate resources and support services.