Manufacturing – Field Service Technician

Position:
Field Service Technician - Manufacturing Benefits

• Competitive base pay (dependent on experience)
• Annual bonus
• Quarterly incentives
• 401(k) with up to 3.5% company match
• $600 health care subsidy
• 15 days of vacation to start
• 11 paid holidays

• Investigate and resolve mechanical and electrical equipment issues by diagnosing problems and delivering effective solutions to customers.
• Assemble and configure machinery, including wiring, panel setup, and pneumatic systems, ensuring proper integration and functionality.
• Collaborate with automation and vision programming teams to address system-level or software-related challenges at customer sites.
• Conduct machine testing, alignment, and data collection to verify performance and meet customer acceptance requirements.
• Manage customer support issues end-to-end, including escalation when needed, while also providing training and clear project updates.

• Bachelor's Degree or Certificate:
  Mechanical or Electrical Engineering or Mechatronics or Manufacturing or Industrial Technology.
• Minimum 2+ years of experience in the automation field, able to work independently without supervision.
• Strong written and verbal communication skills
• Technical skills in machine mechanical and electrical, working knowledge in machine assembly process.
• Knowledge in reading and interpreting mechanical drawing and electrical schematics.
• Willing to travel to customers’ sites in the US for commissioning the equipment.
• Willing to travel to the headquarters out of country for learning the new equipment functionalities and the methods of integration.