Field Service Engineer II

Overview

Bio-Rad is seeking a Field Service Engineer based in Utah to perform repairs, upgrades, and preventive maintenance on our Life Science instruments for customers in hospitals and laboratories. As a Field Service Engineer, you may also be asked to travel on short notice to support other team members within the region. Whether a routine maintenance call or troubleshooting a problem and finding solutions, you will play a leading role in supporting the onsite technical needs of Bio-Rad customers.

In this highly autonomous role, you will spend the majority of your time at customer sites, with travel up to 5 days a week in your assigned territory as part of a national service team.

• Performing repairs, upgrades, and preventative maintenance on Bio-Rad’s instruments, ensuring the quality performance of our instruments for customers who are working to advance the future of healthcare.
• Supporting and maintaining Bio-Rad instruments on which customers rely to make scientific breakthroughs, helping to advance healthcare research and treatments.
• Building and sustaining strong relationships to anticipate and advocate for our customers' needs.
• Adhering to FDA and GMP regulations and requirements with detailed record keeping and service documentation to protect Bio-Rad’s integrity and reputation in the industry.

• At least 3 years of transferable field service experience servicing electro-mechanical/electronic/optical/robotics equipment and an A.S. or B.S. in Electronics, Biomedical Engineering, Mechanical Engineering (or a related field or military equivalent experience).
• Ability to read, understand and successfully follow medium to highly complex work instructions.
• Strong electro-mechanical troubleshooting skills.
• Strong computer skills and fundamental knowledge of computer networking.
• Strong customer relation and communication skills, both written and oral.
• Flexibility and enthusiasm for daily travel.

• Hands on experience with Diagnostic or Life Science instruments.

This position covers the Salt Lake City, UT area. The individual must live within a geography that allows them to visit customers on-site on a daily basis.

Total Rewards Package:
Bio-Rad offers a competitive and comprehensive Total Rewards Program that provides value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Bio-Rad’s offerings serve to enrich the overall health, wealth, and wellbeing of our employees and their families through the various stages of an employee’s work and life cycle.

Benefits:
We offer a variety of options, including competitive medical plans for you and your family, free HSA funds, fertility benefits with stipend, group life and disability, paid parental leave, 401k plus profit sharing, employee stock purchase program, upgraded mental health platform, extensive learning and development opportunities, education benefits, student debt relief program, pet insurance, wellness challenges, paid time off, Employee Resource Groups (ERGs), and more.

The estimated hourly range for this position is $31.20 to $42.88 at the time of posting. Actual compensation will be provided in writing at the time of offer and based on location, experience, knowledge, skills, abilities, and other job-permitted factors. This position is eligible for a variable annual bonus, dependent upon achievement of individual objectives and company performance.

For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. We are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people live longer, healthier lives. Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see.

Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with physical or mental disabilities, and people of all race, color, sex, sexual orientation, gender identity, religion, national origin and citizenship status are encouraged to apply.