Loan Assistant

About The Role

Altabank, Division of Glacier Bank, is hiring a Full‑Time Loan Assistant for our Orem branch.

• Provide administrative functions to support loan officer and team.
• Communicate with customers and prospects to reduce friction in the loan production and portfolio management processes.
• Assist in collecting, filing, and organizing customer financials and information.
• Interact with business owners and other professionals in person, by email and telephone.
• Work with other departments in the bank to help with loan production, documentation, and portfolio management.
• Compose letters and memoranda, edit written communications.
• Collect and prepare information for use in discussions and meetings with internal and external loan clients.
• Take meeting minutes in loan team meetings.
• Must comply with applicable laws and regulations, including but not limited to: the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
• Complete required bank training courses within assigned time frame(s). It is the individual learner responsibility to ensure that they understand the information given to them in each training. If the learner does not understand the information given, they need to reach out to their supervisor for further clarification or additional training.

• Adhere to Altabank Core Values.
• Keeps management appropriately informed of area activities and any significant problems.
• Participate in community service and bank‑sponsored activities supporting the mission and values of the Altabank.
• Provide superior internal and external customer service: demonstrate self‑governance, courtesy, and respect toward all internal and external customers.
• Represent Altabank professionally, maintaining a professional image, confidentiality, positivity, good attendance, punctuality, flexibility and adaptability.
• Keep work area tidy and maintain customer privacy.
• Attend and participate in meetings as required.
• Maintain predictable attendance to accomplish in‑person contact with customers.
• Other duties as assigned.
• Duty can change.

Monday‑Friday 9‑5.

• Experience:
  
  One year to two years of similar or related experience.
• Education:
  
  A high school education or GED.
• Must have reasonable understanding of a bank and the loan process.
• Must have strong computer skills in Word processing and Excel spreadsheets.
• Must have high interpersonal skills, strong verbal communication and customer service skills.
• Strong organizational skills and the ability to multi‑task.
• Employee must be capable of interacting calmly and professionally with a variety of people from diverse backgrounds at various levels within and outside of the organization.
• Employee must be capable of regular, reliable, and timely attendance.
• Ability to adapt to change (shifting priorities, demands, and timelines) through time management, analytical, and problem‑solving skills.

Typical physical demands include sitting, repetitive hand motions, talking or hearing, standing, walking, lifting or reaching. Must be able to operate routine office equipment, work extended hours or travel off site as required.

Starting salary depends upon relevant experience and geographic location. Extensive benefits package: medical, dental, vision, life insurance; health savings account, Employee Assistance Program, health rewards program, retirement savings plan including 401(k) and profit‑sharing, short‑ and long‑term disability benefits, education and training benefits, and discounts on banking products and services. Generous paid time off and paid holidays. More details available on our website.

We are an Equal Opportunity Employer and qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.

Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

No recruiters or unsolicited agency referrals please.