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Patient Services Representative

Job in Orem, Utah County, Utah, 84057, USA
Listing for: CEP America, LLC, dba Vituity
Full Time position
Listed on 2026-07-02
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Office
Salary/Wage Range or Industry Benchmark: 35000 - 50000 USD Yearly USD 35000.00 50000.00 YEAR
Job Description & How to Apply Below

Seeking a full-time remote Patient Services Representative, the successful candidate will manage patient/client calls, review accounts for appropriate actions, and perform pre-verifications to ensure eligibility while providing excellent customer service.

Key responsibilities:
  • Receive and resolve patient/client calls professionally, ensuring a positive experience
  • Review accounts to obtain insurance information, process payments, and refer accounts as necessary
  • Perform pre-verifications to determine eligibility and manage claims submissions
Required qualifications:
  • High school diploma or equivalent
  • Two years of experience in a healthcare or insurance-related field
  • Previous call center experience is highly desirable
  • Fluency in Spanish, both oral and written, is a plus
  • Working knowledge of medical terminology preferred
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