Phlebotomist

• Assist in determining donor suitability
• Establish rapport with donors to ensure customer happiness and donor confidentiality
• Respond to and assist with donor reactions
• Monitor donors and equipment to ensure donor health and product quality
• Set up, disconnect, and operate automated plasmapheresis machines
• Disconnect and dispose of contaminated disposable equipment
• Work in a plasma center while following safety and operational instructions

• High School diploma or GED
• Superior customer service standards
• Ability to work a flexible schedule
• Interest in making a difference in the world
• Obtain required state licensures or certifications where applicable
• Ability to comprehend and follow oral and written instructions
• Ability to listen to and understand spoken information
• Ability to relate sensitive information to diverse groups
• Ability to work standing for 6 to 8 hours per day
• Ability to bend and twist neck and waist for 1-2 hours per day
• Frequent hand and finger movements, including precise coordinated grasping and manipulation
• Ability to perform frequent foot movement and occasional squatting, crouching, or sitting on heels
• Ability to walk up to 6-8 hours per day
• Ability to lift 15 lbs. regularly, with a maximum lift of 50 lbs.
• Ability to reach below shoulder height
• Essential hearing acuity
• Color perception/discrimination and correctable near and far vision
• Ability to work around biological fluids and potential infectious organisms
• Ability to work around electrical office and laboratory equipment
• Ability to work in extreme cold below 32°F in a plasma freezer
• Ability to use required personal protective equipment

Demonstrates strong customer service skills while ensuring donor safety and confidentiality in a plasma center environment. Capable of operating automated plasmapheresis machines and adhering to safety protocols while managing donor interactions.

• Customer Service Standards
• Automated Plasmapheresis Machine Operation
• State Licensures or Certifications
• Donor Health Monitoring
• Safety and Operational Instructions

• Automated Plasmapheresis Machine Operation
• Donor Health Monitoring
• Contaminated Equipment Disposal
• Personal Protective Equipment Usage
• Biological Fluid Handling

• Establishing Rapport with Donors
• Listening and Understanding Spoken Information
• Relating Sensitive Information to Diverse Groups

• State Licensures or Certifications

• Donor Suitability
• Customer Happiness
• Safety Protocols
• Operational Instructions
• Plasma Center