Pharmacy Intern

Overview

You've invested a lot of time and energy in your education. Now you want the chance to make your mark. CVS Health offers challenging opportunities for you to learn and grow professionally. In our programs, you will be immersed in a culture of continuous improvement with the goal of changing health care for the better.

At CVS Health, we transform health care for our customers and strive to be a great place to work. We help people navigate the health care system and their personal health care by improving access, lowering costs, and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day.

Our 3rd year Pharmacy Interns support pharmacy teams to consistently deliver on our brand promise while developing their own skills for increasing responsibility.

As a 3rd year Pharmacy Intern, you will apply didactic learning from pharmacy school to real-world practice to prepare for a Pharmacist role. Under the direction of your preceptor, you will complete a comprehensive training roadmap designed to show you what it is like to be part of a pharmacy team while gaining an overview of store, district, and regional operations.

You will gain hands-on experience through a training roadmap that includes a combination of Key Learning Experiences (KLEs), activities, and time with leaders in your district. While in the pharmacy, you will assist the pharmacy team to ensure that operations run smoothly, prescriptions are filled promptly, safely, and accurately, and we provide caring service that exceeds patient expectations. You will learn to operate as part of the pharmacy team through standard operating procedures, best practices, and effective communication.

Throughout your shifts and in all customer and colleague interactions, you will demonstrate empathy and a genuine care, contributing to a safe and inclusive culture where all people feel valued and empowered.

3rd year Pharmacy Interns are responsible for completing a comprehensive training roadmap focusing on KLEs and building aptitude in the following areas. As tenure increases, interns take on increasing responsibility for the safety and effectiveness of operations in the pharmacy, including but not limited to:

• Living our purpose by following all company SOPs at each workstation to help Pharmacists and Technicians manage and improve patient health
• Following pharmacy workflow procedures at each workstation (production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
• Contributing to positive patient experiences with empathy and genuine care at pick-up, drive-thru, and over the phone; offering immunizations and other services; and solving or escalating patient problems
• Offering to counsel, fielding medical questions, and soliciting information on a patient s medical history to provide optimal care under the direct supervision of a licensed pharmacist
• Taking telephonic prescriptions from the prescriber and clarifying prescriptions or facilitating medication changes where allowed by state regulation
• Maintaining self-awareness and providing in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices
• Completing basic inventory activities as directed by the pharmacy leadership team, such as putting away medication deliveries and completing cycle counts, returns-to-stocks, and waiting bin inventories
• Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge to better assist patients
• Remaining flexible for scheduling and business needs; contributing to a safe, inclusive, and engaging team dynamic; traveling to stores in the market to work shifts as needed
• Understanding and complying with all relevant laws, regulations, professional standards, and ethical principles; complying with CVS policies and procedures to ensure patient safety, controlled substance dispensing and recordkeeping, and patient privacy
• Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and staffing offsite clinics) where allowed by law and supported by training and certification

• Completing additional licensure and training requirements to obtain Technician Immunizer status to support preparing and administering vaccines
• Educating patients…