Benefits Analyst

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI‑first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!

On a global level, assist in administering all global benefits plans, programs, policies and processes with a focus on US‑based plans. We’re looking for an energetic, self‑motivated, creative and organized individual who loves to learn and is eager to join a fast‑paced and growing team.

• Assist with global benefits management including regulatory compliance and administration of benefits programs.
• Proactively partner with key stakeholders in the People Team (HR), Finance, and Procurement.
• Ensure benefits programs provide a positive employee experience with education and clear communication.
• Serve as a first‑line subject‑matter expert for US employee benefits queries, providing clear and accurate information.
• Analyze benefits data, prepare reports, and provide insights to support decision‑making and identify trends.
• Demonstrate understanding of US benefit management with an interest in expanding knowledge to other global regions (APJ and EMEA).
• Have experience with self‑funding plan management in the US.
• Have experience with the Workday Benefits module.
• Have experience assisting with time‑off, ADA, and leave programs (LOA).

• Proficiency in Workday Benefits/HRIS.
• Flexibility to work across different time zones to collaborate effectively with US, EMEA, and APJ stakeholders.
• Excellent customer service skills with an ability to understand and prioritize competing, urgent requests.
• Intermediate Excel skills.
• Strong attention to detail.
• Excellent verbal and written communication.
• 2years of experience in Human Resources and/or Benefits management.

• Proficiency with Google Suite, Jira, Coupa.
• Bachelor's degree in business, HR or related field.
• Software and tech company experience preferred.
• Ability to build collaborative relationships with key stakeholders.
• Beginner consulting and analytical skills.
• Experience assisting with benefits budget management in the US.
• Experience in developing and delivering engaging benefits communications and educational materials.

Please note that visa sponsorship is not available for this position.

$30–$38 USD

We foster a diverse, welcoming, and inclusive environment where everyone feels comfortable bringing their authentic selves to work. We celebrate our team's different backgrounds and abilities, and we seek candidates who connect with our mission and values, rather than those who simply check off boxes.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.