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IT Project Manager IT Consultant

Service Desk Delivery Leader - SLA & KPI Oversight

Job in Orem, Utah County, Utah, 84058, USA
Listing for: Tech Legion
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant
  • Management
    IT Project Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading technology service provider seeks a Service Delivery Manager to oversee service delivery and performance of the Service Desk. This managerial position focuses on mentoring supervisors, ensuring SLA compliance, and refining processes. Successful candidates will have prior service management experience, a solid understanding of IT operations, and strong leadership skills. Compensation is competitive, ranging from $60,000 to $80,000 based on experience.

The role is primarily on-site with limited hybrid flexibility.
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