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IT Support IT Project Manager Technical Support

SaaS Software Support Manager

Job in Orem, Utah County, Utah, 84057, USA
Listing for: Precise Resource
Full Time position
Listed on 2026-06-04
Job specializations:
  • IT/Tech
    IT Support, IT Project Manager, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading executive search firm is seeking a Software Support Engineer Manager to oversee a team ensuring efficient customer support for a cloud-based SaaS platform. The role focuses on driving technical issue resolution, enhancing team capabilities, and maintaining high customer satisfaction levels. Key responsibilities include tracking metrics, mentoring support staff, and implementing process enhancements to improve service delivery. The ideal candidate has strong leadership skills and relevant experience in software support management.
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