Site Reliability Engineer - Operations
Job in
Orem, Utah County, Utah, 84058, USA
Listed on 2026-06-12
Listing for:
Utah Valley University
Part Time
position Listed on 2026-06-12
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, Cybersecurity, Cloud Computing
Job Description & How to Apply Below
Salary: $23.48 - $28.18 Hourly
Location : Main Campus - Orem
Job Type: Part-Time Staff
Job Number: FY2606026
Division: VP Digital Transformation/CIO
Opening Date: 06/04/2026
Closing Date: 6/18/2026 11:59 PM Mountain
First Review Date: 06/11/2026
Required Documents Needed to Apply: Resume
Applicant Support:
Required Licenses or Certifications: Current CompTIA A+, Network+, Security+, or Linux+ certification, or an equivalent industry-recognized IT credential, required.
Position Announcement
At Utah Valley University, this role offers the opportunity to play a critical part in supporting the infrastructure that powers teaching, learning, and daily operations across a dynamic campus environment. Working closely with senior administrators, you will manage and optimize enterprise systems and applications, ensuring reliability, security, and performance m configuring servers and maintaining system health to building monitoring solutions and automating processes through CI/CD pipelines, this position allows you to apply and grow your technical expertise while making a meaningful impact on the university community.
In addition to hands-on systems and site reliability engineering work, you will collaborate across teams on complex initiatives, contribute to innovative solutions, and help drive operational excellence. With access to modern tools like Atlassian platforms and opportunities to enhance system resilience and efficiency, this role is ideal for someone who values continuous improvement, teamwork, and purpose-driven work. UVU provides a supportive environment where your contributions directly enhance user experiences and help ensure access to reliable technology for students, faculty, and staff.
Summary of Responsibilities
- Under close supervision, epic plans and executes projects related to the three pillars of IT operations: operational processes, change, incident problem, and Ops readiness. Assists in the execution of monitoring systems and alert configurations so that Operations knows about outages before users.
- Collaborates with leadership on the creation, facilitation, and integration of documentation, including installation steps, standard operating procedures, incident runbooks, and disaster recovery documentation into a curated change/incident/problem management library. Assists Network, Application, database, and systems administrators with the enforcement of standard procedures, acts as a remote hands within a secure data center, and maintains all required supplies and tooling for the deployment of physical enterprise equipment.
- As an incident commander, participates in business-hour on-call rotation, evaluating incoming alerts for validity and dispatching the appropriate SME to resolve issues. Executes public communications in accordance with Operational standard procedures, informing stakeholders of possible service disruptions. Maintains the integrity of Runbooks.
- Perform other job-related duties as assigned.
- An associate degree and a minimum of two years of relevant experience, or an equivalent combination of education and experience totaling four years.
- Current CompTIA A+, Network+, Security+, or Linux+ certification, or an equivalent industry-recognized IT credential, required.
Knowledge
- Knowledge of Linux and Windows Operating systems, TCP/IP fundamentals, firewall management, and anti-virus software.
- Knowledge of best practices for securing operating systems, data center maintenance, and network setup.
- Knowledge of various Monitoring solutions such as Prometheus, PRTG, Site
24x7, Test Cafe, Selenium, Splunk, New Relic, Azure Monitor, and AWS Cloud Watch. - Knowledge of storage technologies such as SAN or NAS.
- Knowledge of Azure Active Directory, Active Directory, and LDAP.
- Knowledge of load balancing, clustering, and enterprise server architecture.
- Knowledge of Relational Database principles and databases/languages such as PL/SQL, MySQL, SQL Server, Oracle, Microsoft SQL, or MS Access.
- Knowledge of the Atlassian Suite, including Jira, Confluence, Status Page, and Opsgenie.
- Knowledge of Scrum/Agile principles as applicable to a Dev Ops…
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