Assistant - Data & Technology

Position Announcement

As a Data & Technology Assistant at Utah Valley University, you'll have the opportunity to build valuable technical and analytical skills while contributing to initiatives that support student success and institutional effectiveness. Working under the guidance of a Systems Analyst, you'll gain hands-on experience managing and troubleshooting widely used technology platforms, including Qualtrics, Handshake, and Modern Campus CMS. This role offers a unique blend of technology support, data management, and problem-solving, making it an excellent opportunity for individuals interested in developing expertise in higher education technology and data-driven decision-making.

In this position, you'll play an important role in collecting, analyzing, and reporting office data, helping department leaders make informed decisions and improve services. You'll collaborate with a supportive team, strengthen your technical knowledge, and gain exposure to systems and processes used across the university. Whether you're looking to expand your experience with technology platforms, enhance your analytical capabilities, or grow your career within higher education, this role provides a strong foundation for professional development in a collaborative university environment.

• Assist in maintaining and troubleshooting technological platforms (Qualtrics, Handshake, Modern Campus CMS).
• Engage in data collection, analysis, and reporting of office statistics.
• Track and compile various metrics such as student appointments, surveys, evaluations, classroom presentations, event participation, recruiting activities, and observation reports,
• Participate in on-campus fairs and other events.
• Perform other job-related duties as assigned.

Graduation from an accredited institution with an associate's degree; OR any combination of education and/or full-time experience related to the Summary of Duties totaling two years.

Knowledge

• Intermediate knowledge of Excel.
• Basic knowledge of HTML.
• Familiarity with the Handshake user experience.
• Experience with Qualtrics survey design.

Skills

• Technology troubleshooting.
• Strong oral and written communication skills.
• Intermediate to advanced data and technology skills.

Abilities

• Ability to work well without constant supervision.
• Ability to effectively resolve conflicts and navigate challenging situations with professionalism and tact.
• Ability to work well in a team environment.
• Ability to understand database system concepts to run reports and deploy surveys.

UVU employment decisions are made on the basis of an applicant's qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.