Risk Consultant II, Casualty Claims

Senior Casualty Claims Consultant

Aon is looking for a Senior Casualty Claims Consultant to deliver tactical, client‑specific casualty claims services on assigned accounts in support of Aon’s core brokerage services. The role is performed virtually from home.

• Identify client exposures and provide customized casualty consulting services to reduce and manage total cost of risk.
• Ensure the highest level of service from claims administrators.
• Improve client claim outcomes by analyzing key elements and related costs of their claims programs and building best‑practice‑oriented approaches to claim cost containment.
• Introduce appropriate Aon resources and provide project management to ensure commitments are met and results are achieved.
• Establish project plans and budgets.
• May require limited involvement in business development opportunities as dictated by geographic needs.

• Develop strategic client plans and associated budgets.
• Deliver client services as outlined in selected service plans agreed with Account Executives.
• Ensure content quality and timely delivery of agreed services.
• Meet or exceed assigned billable hours and utilization goals.
• Communicate and collaborate with managers and Account Executives to find opportunities for new business development.
• Establish rapport and maintain positive working relationships with clients and colleagues.
• Adhere to established best practices and make improvement recommendations, when appropriate.
• Maintain knowledge and skills as an insurance professional and possess excellent written and verbal communication skills.
• Advocate on behalf of assigned clients regarding services rendered by carriers and/or TPAs, including reviewing and revising account instructions, addressing client service concerns, and negotiating renewal pricing and terms.
• Participate in telephonic or in‑person claim reviews designed to result in file resolution, documenting claim‑specific outcomes, action plans, and appropriate reserving where applicable.
• Attend and participate in periodic on‑site client meetings regarding service delivery and stewardship.
• Utilize standard deliverable products and a peer‑review process to ensure consistency of services.
• Interact with other Aon consulting team members, business development teams, leadership, Account Executives, producers, brokers, market teams, and vendors.

• Proven performance with strong technical knowledge and experience in adjusting or managing general liability claims or in multi‑line casualty claims.
• Fluency in Microsoft Office suite, particularly Excel, Word, and PowerPoint.
• Excellent written and verbal communication skills.

• Bachelor’s degree or equivalent relevant experience.

The salary range for this position (intended for U.S. applicants) is $100,000 to $140,000 annually. The actual salary may vary based on education, experience, skills, abilities, internal equity, and market data, and may be adjusted based on geographic location.

Aon offers a comprehensive benefits package for full‑time and regular part‑time colleagues, including a 401(k) savings plan with employer contributions, an employee stock purchase plan, medical, dental, and vision insurance, paid vacation and holidays, sick leave, short‑term and optional long‑term disability, health savings accounts, dependent care reimbursement, life and supplemental insurance, personal insurance options, adoption and tuition assistance, commuter benefits, and an employee assistance program offering free counseling sessions.

Eligibility for benefits is governed by the applicable plan documents and policies.

Aon values diversity and is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, sexual orientation, age, marital status, veteran status, disability, or other legally protected status. Individuals with disabilities may receive reasonable accommodations to participate in the application or interview process and to perform essential job functions.

For applicants with disabilities, please contact Rea to request accommodations for the application or interview process.

Unless otherwise specified, positions in San Francisco and Los Angeles will consider qualified applicants with arrest and conviction records in accordance with local Fair Chance ordinances.

Nothing in this job description restricts management’s right to assign or reassign duties at any time.

Aon is not accepting unsolicited resumes from search firms. If you are a search firm, you will not be compensated for any submission.