National Senior Director of Maintenance, Transportation

National Senior Director of Maintenance, Transportation Address Remote

Job Description

As one of the largest and fastest-growing transportation and mobility service providers in the country, LAZ delivers innovative, reliable, and customer-first solutions that go far beyond the curb. From campus shuttles and paratransit services to large-scale transit operations, we’re redefining the way people get where they need to go safely, efficiently, and with a human touch.

Yes, we're experts in transportation logistics, but what truly sets us apart is our commitment to people. Our motto says it all: “Parking is our industry. People are our passion.” Whether we're optimizing shuttle routes, managing complex transit contracts, or enhancing rider experience through technology, our goal is the same: to elevate lives through better mobility.

If you’re a transportation leader who thrives on operational excellence, community impact, and building high-performing teams, let’s talk.

• Work Location:
  Remote, with the ability to work multiple shifts, respond to after-hours needs, as needed.

The National Senior Director of Maintenance, Transportation provides strategic and operational leadership for the Maintenance Department across all shuttle operations, ensuring safe, reliable, compliant, and cost‑effective performance in a 24/7 environment. Reporting to the VP of Transportation, North America
, this role oversees location-based shops, fleet reliability, mechanical safety, budgeting, and P&L support, while maintaining daily financial accountability and high service standards.

The Senior Director leads maintenance planning, staffing, and performance management, and partners closely with operations, safety, and executive leadership. This position is accountable for meeting and exceeding LAZ Transportation standards, airport authority requirements, and all applicable regulatory mandates.

• Lead and oversee all maintenance operations across company-operated shops and third‑party vendors to ensure safe, reliable, and continuous fleet availability.
• Ensure full compliance with LAZ Transportation policies, service‑specific requirements, and all applicable OSHA, DOT, and local/state/federal regulations.
• Maintain fleet and facility compliance to ensure continuous audit and inspection readiness.
• Champion a strong safety culture by enforcing safety standards, procedures, and best practices across all maintenance operations.
• Lead accident and incident investigations and oversee corrective action implementation.
• Ensure all warranty repairs, recalls, and manufacturer campaigns are completed accurately and within required timelines.

• Direct daily fleet and maintenance operations across all LAZ regions.
• Develop, manage, and ensure adherence to the annual maintenance budget aligned with the Transportation preventive maintenance program.
• Conduct P&L analysis for executive‑assigned initiatives, including existing operations, new business, and fleet underwriting.
• Support business development through fleet cost modeling, underwriting analysis, and ongoing P&L reviews.
• Analyze department performance and provide data driven recommendations to improve efficiency, cost control, and asset utilization.
• Audit work orders to ensure accuracy, completeness, proper documentation, and cost control related to labor, parts, and repairs.
• Monitor and validate third‑party repair activity to ensure proper documentation and compliance within the Vehicle Management System (VMS).
• Track, analyze, and present annual claims data, quarterly goals, and year‑end performance results to executive leadership.

• Set and execute a strategic vision for maintenance operations aligned with the overall LAZ mission and business objectives.
• Develop and present strategic initiatives and operational improvement programs to executive leadership.
• Provide leadership and oversight for recruiting, hiring, developing, and retaining maintenance talent.
• Conduct annual performance reviews and professional development assessments, including training needs and…