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Director, SaaS Support Operations & AI Automation
Job in
Orem, Utah County, Utah, 84057, USA
Listed on 2026-06-10
Listing for:
Entrepreneur Cooperative
Full Time
position Listed on 2026-06-10
Job specializations:
-
Management
Program / Project Manager, Operations Manager -
IT/Tech
Job Description & How to Apply Below
Entrepreneur Cooperative is seeking a Director of SaaS Customer Support Operations & Automation who will oversee and enhance the customer support organization for their AI-native transit operations platform. This role requires at least 10 years of experience in customer support and proven leadership skills in managing support teams.
The ideal candidate will improve support processes, implement AI-driven workflows, and lead a team of 11 professionals to enhance customer outcomes and operational efficiency.
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