Production Specialist Salt Lake

Position Summary

The Production Specialist is a member of the Production Department and is responsible for the daily print production, document reproduction, packaging and shipment of alternate format documents and statements for the blind and partially sighted community. The Production Specialist reports directly to the Production Manager.

• Understanding Service Level Agreements (SLA) requirements for all customers, including required turnaround times and applicable document production standards.
• Operating binding and printing equipment.
• Operating manual and automated embossing equipment.
• Stuffing, packaging, receiving and shipping parcels.
• Reporting quality problems to the appropriate personnel for timely correction.
• Ensuring that documents and statements sent to Production are reproduced in the appropriate format, reviewed for compliance with applicable Quality Standards, packaged and shipped in a timely manner, within customer SLA requirements.
• Tracking time spent on specific transcription tasks in support of invoicing and people services processes and through appropriate Allyant utilities, such as JIRA.
• Communicating on a regular basis with members of other departments on the progress and status of specific jobs and assignments.
• Keeping current, with, and, diligently applying, applicable best practices for the production of documents and statements in alternative formats.
• As time permits, completing the Braille Certification Training and any other training as deemed appropriate to the effective performance of the job.
• Maintaining work area in a safe and clean fashion and following all health and safety policies and standards.

• A minimum completion of high school diploma or equivalent
• Experience working in an office or production setting preferred
• Experience operating and maintaining manual book binding equipment (perfect and case binding) in a production setting or aptitude for equipment maintenance
• Knowledge of Braille would be an asset, but not required

• Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Reading Comprehension – Understanding written sentences and paragraphs in work related documents.
• Writing – Communicating effectively in writing as appropriate for the needs of the audience.
• Possesses influencing skills as well as the ability to present complex situations in a clear and simple way.
• Speaking – Talking to others to convey information effectively.
  • Excellent oral and written communication skills in English.
  • Other languages are an asset.

• Strong ability to prioritize tasks of self and others and troubleshoot problems and issues
• Excellent organizing skills
• Strong relationship and team building skills
• Excellent interpersonal skills
• Ability to work in a small team environment
• Ability to take initiative and work independently
• Exceptional attention to detail and accuracy
• Ability to remain calm under the pressure of tight deadlines

• Comfortable with the use of computers

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Allyant is an equal opportunity and affirmative action employer, and we pride ourselves on hiring and developing the best people. All employment decisions are based on the applicant’s or…