Customer Service Associate

Who We Are

As one of the largest for‑profit thrift operators in the United States, Canada and Australia, we supply stores with gently‑used, one‑of‑a‑kind items donated by the community to local nonprofit organisations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills for reuse, and providing valuable funding for their community‑based programmes and services.

We are proud of our thousands of loyal customers who visit our 300+ stores and our 22,000+ team members who help make it all possible.

Job Title:

Customer Service Associate

At Savers / Value Village, Customer Service Associates create an awesome experience for our Customers, Donors and fellow Team Members. We are hiring for full‑time and part‑time positions.

• The opportunity to celebrate uniqueness in a diverse team with varied backgrounds and perspectives.
• Work in a purpose‑driven company that is respected for its positive impact on both the planet and local communities.
• An investment in the career path interests of our people, supported by aggressive store expansion plans and continuous development opportunities.

Comprehensive onboarding and training from day one. In‑house expertise from Savers University, the training department that develops and delivers robust training to every team member across our organisation.

• Bundled health plans such as medical, Rx, dental and vision.
• Company‑paid life insurance for extra protection and peace of mind.
• Programs to stop smoking, diabetes management coaching, and on‑demand care options.
• A 401k plan with generous company matching contributions.
• Paid time off from work for leisure or other hobbies.
• A range of mental health services to assist you in managing daily life.

Savers is an E‑Verify employer.

81 N State St, Orem, UT 84057