Automotive Parts Specialist — Bilingual

Auto Zone’s store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide expert advice to enhance the shopping experience. They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment.

• Customer Assistance & Communication – Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication.
• Leadership & Teamwork – Collaborate with managers and teammates to create a motivated, productive store environment. Support team members and demonstrate leadership in daily responsibilities.
• Sales & Metrics Mindedness – Recommend products, services, and promotions to enhance customer experience, while contributing to sales goals and store performance metrics.
• Inventory Management & Store Operations – Restock merchandise, maintain organization, and follow proper point of sale procedures, loss prevention policies ensuring proper financial management. Keep store operations running smoothly.
• Process Orientation & Safety Compliance – Utilize structured processes to complete assigned tasks efficiently. Follow company safety policies and use Personal Protective Equipment (PPE) to maintain a secure work environment.
• Product Knowledge – Stay up to date on automotive parts, tools, and promotions through Auto Zone systems.
• Diagnostics Support – Use diagnostic tools to read codes from customer vehicles and recommend solutions.

• Minimum Age Requirement:
  Must be at least 16 years old to apply.
• Physical Requirements:
  
  Ability to lift, load and deliver merchandise.
• Flexible
  
  Schedule:
  
  Flexible schedule availability, including mornings, nights, weekends, and overtime as needed.

• Automotive Knowledge:
  Basic knowledge of automotive parts is preferred.
• Exceptional Communication:
  Strong people skills and effective communication in both Spanish and English.
• Automotive Retail:
  Previous experience in automotive retail.
• Certifications:
  
  Automotive Service Excellence (ASE) Certification.