Sr. Retail District Manager

Position Overview

Goodwill of the San Francisco Bay seeks a Retail District Manager responsible for the oversight, leadership, and achievement of results for 10‑14 large‑format retail store locations in the San Francisco Bay Area. The role includes driving daily operations, financial performance, human resources, inventory control, and training & development. This full‑time position has a base pay of $155,000 annually and an optional monthly bonus based on performance goals.

• Execute retail operations plans to achieve profit, revenue, and production targets for multiple store locations.
• Spend time in stores with retail teams and customers to identify business‑critical issues and ensure alignment of tactics and strategy.
• Coordinate with Store Managers to set objectives and monitor product levels, bottom‑line sales, and budget compliance.
• Collaborate with Senior Retail Leadership and HR to develop budgets, staffing plans, and people‑management goals.
• Ensure store locations provide excellent customer service, maintain cleanliness, and consistently reflect the Goodwill brand.
• Lead a strong sales‑management culture by coaching store leadership, identifying skill gaps, and providing guidance on performance and discipline.
• Recruit, interview, and onboard new managers and staff to support a high‑performing team.
• Monitor safety, asset protection, and compliance audits; work with relevant departments to resolve issues.
• Maintain accurate P&L, budget, and reporting; approve spending, order approvals, and leader incentives.
• Conduct store audits, write reflection reports, and facilitate monthly Store Manager meetings.
• Serve as a Goodwill ambassador in the community through partnerships and public engagement.

• 3‑5 years of experience managing 8‑12 large‑format retail locations or equivalent in high‑volume grocery, restaurant, or manufacturing settings.
• Previous experience managing $30‑35M in annual revenue, or currently managing a $8‑10M store.
• Proven track record of generating revenue and achieving production goals.
• Strong understanding of financial metrics, reporting, and budget management.
• Excellent computer skills, including proficiency with Microsoft Office Suite.
• Fluency in English, written and spoken.
• Valid driver’s license and ability to pass a MVR check.
• Ability to pass a background check where applicable.
• Ability to travel to each location at least once a week and commute via reliable transportation.
• Strong leadership, communication, and team‑building skills.

Goodwill of the San Francisco Bay offers comprehensive benefits, including medical, dental, vision insurance, a retirement plan, professional development training, commuter benefits, a flexible health‑spending account, and employee assistance programs. The company also supports career advancement across technology, retail, warehousing, logistics, e‑commerce, and corporate services pathway programs.

Goodwill of the San Francisco Bay is an equal‑opportunity employer. Qualified individuals are considered without regard to race, color, religion, sex, national origin, disability, military status, age, or any other protected category under applicable federal, state, and local laws. The company also complies with the San Francisco Fair Chance Ordinance and offers reasonable accommodations under the Americans with Disabilities Act and applicable state or local laws.