Inside Sales Representative

Job Title

Inside Sales Representative

Salt Lake City, Utah (will also sell in Idaho Falls and surrounding area)

To increase sales volume of sign and lighting service work by contacting retail establishments via phone, making them aware of the issue/outage and receiving authorization to schedule a technician to come on site. Supported by part‑time employees who drive specific routes and capture outages with photo images and written descriptions logged in proprietary software. Unlike other solicitations, you will only be contacting locations where a need for our service has already been identified.

Compensation includes a base rate plus commission. Training is provided.

• Attempt to contact 7–8 new leads per hour, including reviewing prior activities logged in CRM, browsing lead’s online presence, contacting the lead via phone, identifying the decision maker, making them aware of the need for service, answering questions, closing the sale by getting authorization to schedule a technician, and entering relevant information into the CRM.
• Follow up on previously contacted leads where the process was not completed.
• Sell prospective customers on the benefits of using YESCO as a service provider.
• Follow scripting where appropriate to ensure uniform customer experience.
• Maintain close working relationships with sales/scheduling resources at local offices to enable seamless transition of leads.
• Resolve and/or redirect customer complaints as appropriate.
• Create and support a positive work environment.
• Exhibit professionalism in appearance, conduct, and judgment.

• Attend meetings when invited and provide feedback to the management team.
• Support training of other inside salespeople and local account managers.

• High school diploma or equivalent required; ongoing or completed undergraduate studies preferred.
• Prior sales with commission experience preferred.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Able to learn a proprietary web‑based CRM tool.
• Communicate effectively with internal and external customers.
• Present self professionally both on phone and in person.
• Become knowledgeable in service offering and sales approach.
• Motivate self to perform required tasks.

• Work performed in a safe and comfortable office environment.
• Regularly required to focus for long periods, use computers, use telephone, perform repetitive wrist/hand movements, occasionally move objects of 10–15 lbs.
• Must be able to occasionally manage stressful situations including difficult conversations with leads, long work hours, and flexibility to meet customer needs.

• We maintain a drug‑free workplace and test for marijuana.

Young Electric Sign Company is an EEO/AA employer. We welcome all qualified job seekers. Job seekers will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status.