Retail Account Manager

Job Details

Location:

1439 N 1380 W - OREM, UT 84057

Position Type:
Full Time

Title:

Retail Account Manager

Department:
Sales & Business Development

On-Site:
Hybrid

Base Salary: $75,000 – $95,000 (based on experience)

At Just Ingredients – a health and wellness e-commerce company – we believe that nourishing your body with real ingredients is essential for living a healthy and fulfilling life. That's why our products are made using carefully selected, whole-food ingredients.

Our people are authentic, collaborative, and dedicated to fostering a workplace that inspires individuals and teams to reach their full potential.

We are looking for a strategic, relationship-driven Retail Channel Account Manager who thrives at the intersection of sales strategy and hands‑on execution. This role requires understanding the complexity of CPG retail, navigating buyers, managing trade spend, driving shelf velocity, and protecting brand integrity across every account.

• Serve as the primary point of contact for retail brokers, distributor partners, and national and regional retail chain buyers.
• Build and manage broker relationships across grocery, mass, natural, and specialty retail channels – providing training, tools, and brand direction to ensure consistent, high-quality execution in the field.
• Partner with external sales reps and brokers on promotional planning, new item presentations, sell-sheets, and in-store retail execution priorities.
• Hold broker partners accountable to performance targets, providing clear feedback and strategic direction to drive velocity growth across all accounts.

• Own day-to-day communication and relationship management with key retail accounts – driving sell-in, optimizing assortment, and improving shelf presence and positioning.
• Develop and deliver compelling presentations for line reviews, buyer meetings, and quarterly business reviews (QBRs) that tell a clear story of brand performance and growth opportunity.
• Monitor retailer performance, sales trends, competitive activity, and shelf conditions to identify risks and opportunities and inform strategic decisions.
• Coordinate closely with operations, supply chain, and logistics to ensure inventory availability, on‑time shipments, and compliance with retailer routing and labeling requirements.

• Identify and pursue distribution expansion opportunities within existing accounts – new SKUs, new categories, and improved shelf placement.
• Develop new account pitches and market entry strategies in partnership with the sales and marketing teams.
• Collaborate with the marketing team on trade promotions, in-store marketing activations, co‑branded campaigns, and shopper marketing initiatives that drive trial and repeat purchase.
• Represent Just Ingredients at trade shows, industry events, and buyer meetings to build brand awareness, deepen relationships, and identify new partnership opportunities.

• Own sales forecasting and performance tracking by account and region, maintaining accuracy and flagging risks to leadership in a timely manner.
• Analyze broker and retail channel performance data to identify trends, evaluate promotional ROI, and inform trade spending strategy.
• Partner with Finance and Operations to manage trade promotional budgets, reconcile deductions, and align demand forecasts across accounts.
• Deliver regular performance updates, insights, and strategic recommendations to leadership with clarity and confidence.

• Competitive salary based on experience
• Medical, Dental, Life Insurance
• 401K with company matching
• 4 weeks accrued PTO
• Employee discounts
• Fast‑paced environment
• Purposeful mission for health and wellness

• 3-5 years of experience in retail account management, broker partnerships, or CPG sales – natural, organic, supplement, or wellness experience strongly preferred.
• Proven track record of growing national and regional retail accounts across multiple channels, including grocery, mass, natural, and specialty.
• Experience managing broker networks with a track record…