Inside Sales – Behavioral Health

Your Role

Sales Experience Required You must have at least 2 years sales experience

Full Time Schedule will be 1000 AM to 700 PM

Youll Join OCD Anxiety Centers is the nations leader in achieving positive outcomes with clients dealing with Obsessive Compulsive Anxiety and Trauma related issues We have a true passion for bringing help and hope to some of the most underserved clinical populations We strive to change the lives of individuals and their families who have been suffering from unrelenting anxiety disturbing and terrifying thoughts uncontrollable worry exhausting behaviors and rituals and avoidance that keeps them from living their lives We are an evidence based practice which means we do what works we stay up to date with scientific research and we regularly attend international training to keep us at our very best

• A competitive base pay dependent on experience
• Located just off the freeway in Orem near UVU
• Paid specialized ongoing training strengthening your skills experiences and connections that will help advance your career

Youll Work With The success of our organization is dependent on the trust and confidence we earn from our employees clients and community Our values are connected to our work at OCD Anxiety Centers and are measured against the highest possible standards of ethical business conduct We act with integrity and communicate honestly and openly

We are passionate about meeting the companys needs and delivering for our clients

We are accountable for all our own actions

We work together as a team and are committed to excellence and innovation

We respect each other and celebrate our diversity

We set the bar that high for practical and aspirational reasons Candidates with similar ethical standards who have the ability to adapt in a fast moving working culture and are committed to providing excellent client service are encouraged to apply

The Admissions Specialist is responsible for providing professional and effective communication with clients families and professionals Effective communication is manifested in appropriate clients admitting into the appropriate program They assist prospective clients throughout the admissions process possess expert knowledge of our services maintain positive relationships with clients listen answer questions and follow up as needed The Admissions Specialists also proactively contact clinical professionals and referents both current and potential and explain the services we offer and seek to secure referrals into our programs

• An excellent work ethic
• Strives to live with authenticity and humility
• Maintains positivity with clients and co workers
• Lives and promotes organizational values
• Seeks for opportunities to share best practices successes and skills with co workers
• Assists others by being helpful and sharing the workload
• Understand the customers needs and effectively share information to address their needs
• Convincingly communicate features and benefits of our services
• Multitasking by entering data into the computer while speaking with callers
• Achieve a 60 conversion rate on qualified inquiries
• Achieve a 40 or better quarterly customer satisfaction score
• Celebrate your and others achievements often

• Collaborates with internal teams to understand OCD Anxiety Centers services and effectively communicates program features and benefits to potential and existing clients
• Maintains and grows existing client relationships by learning and following admissions skills
• Responds to all inquiries knowledgeably with empathy within 24 hours
• Schedules prospective clients with therapists for intake appointments
• Follows up with prospective clients to maintain stage conversion rates and reschedule canceled appointments
• Enters data accurately into CRM and other platforms before end of work day
• Helps navigate barriers for clients and assist them into OCD Anxiety Centers programs
• Adheres to all company policies and procedures
• Other duties as assigned

Bachelors degree in communications sales or a related field or 2 years of related experience in sales or marketing in lieu of a degree3 years of sales and marketing experienceaccount management

Expert understanding of sales processes and customer relations

Proven track record of exceeding sales quotas and goals

Proficient in CRM and EMR software

Exceptional customer service skills ability to connect with clients

Ability to function well in a high paced and at times stressful environment

Accurate and efficient electronic data entry

Must be punctual and maintain excellent attendance

Multitask problem solve interpersonal skills and strong written and verbal communication skills

Thrives in a changing work environment including inside outside and loud noise level

2 years of CMSSalesforce experience

Sales experience in healthcare sales mental health or business development

Knowledge of mental health services and the healthcare…