Event Staff II - Access and Security - UCCU

Salary: $18.78 - $22.09 Hourly

Job Type: Part-Time Staff

Job Number: FY2605557

Closing: 6/1/2026 10:24 AM Mountain

Location: Main Campus - Orem

Division: VP Administration/Strategic Rel

Event Security at Utah Valley University plays a vital role in creating safe, welcoming, and well‑run campus events. Building on the core responsibilities of Event Staff, this position adds entry screening and back‑of‑house security duties that directly support the safety of guests, performers, and colleagues. Event Security team members operate walk‑through magnetometers and handheld screening devices, conduct bag checks in accordance with established policies, manage access to restricted areas, and enforce prohibited‑item guidelines with consistency and professionalism.

This role is ideal for individuals who value sound judgment, clear communication, and calm decision‑making in a fast‑paced environment. Event Security staff work closely with Supervisors, back‑of‑house managers, and law enforcement partners, contributing to a coordinated, respectful approach to event safety. At UVU, Event Security professionals are trusted to apply policy thoughtfully and treat every guest with dignity‑making a visible, meaningful impact on the success and safety of campus events.

• Guest Services & Wayfinding:
  Welcome guests; provide directions, seating assistance, and ADA support; resolve routine questions and complaints with empathy and professionalism.
• Ticketing & Access Control (non‑screening):
  Scan tickets/credentials; verify seating locations; prevent pass‑backs; redirect or elevate suspected fraud.
• Crowd Management:
  Monitor aisles, concourses, stairs, and portals for congestion; execute hold/release procedures; maintain clear egress; report hazards.
• Policy Communication:
  Politely enforce venue policies bag size, re‑entry rules, prohibited behaviors; elevate refusals per protocol.
• Incident Observation & Reporting:
  Recognize concerning behavior impairment, disorderly conduct, medical needs; notify control/dispatch; complete concise incident statements as directed.
• Emergency Readiness:
  Follow staff movement and guest communication directions during alarms, evacuations, or shelter‑in‑place; support ADA evacuations per plan.
• Professional Presence:
  Maintain assigned post; uphold service standards; keep areas tidy; support opening and close‑out checklists.
• Entry Screening Operations:
  Set up/verify magnetometer calibration and lane configuration per supervisor direction. Conduct screening with professionalism and consistency; use secondary wanding as required. Execute bag checks in view of CCTV when possible; apply bag‑size and contents policy; manage divest tables. Enforce prohibited‑items policy; follow refusal, surrender, or denial‑of‑entry procedures and document as directed.
• Queue & Throughput Management:
  Stage stanchions/signage; meter guest flow to maintain target throughput while preserving screening quality. Triage VIP/ADA/issue lines; coordinate with ticketing to resolve exceptions quickly.
• Credential & Access Control Back of House:
  Validate credentials at docks, tunnels, stage doors, and production corridors; deny access when not authorized; log deliveries and vendor check‑ins. Monitor Back of House for propped doors and unknown persons or property. Report security breaches as directed.
• Incident Response & Coordination:
  Notify control/dispatch; preserve scenes as directed; write clear factual statements who/what/when/where. Support ejections and welfare checks as directed by Supervisors; always prioritize safety and de‑escalation.
• Asset & Information Protection:
  Maintain discretion regarding talent movement and production details; challenge unknown persons politely.
• Compliance & Professional Standards:
  Follow search/screening and privacy protocols; treat all guests with dignity and impartiality. Maintain chain‑of‑custody procedures for surrendered items as instructed.

High School diploma or GED.

• Experience with Two Way Radios.
• Experience with events and crowd management.