HVAC Maintenance Technician

Description

Western Heating + Air + Plumbing is seeking a dedicated HVAC Maintenance Technician to join our family. We are a company that prides itself on our core values of Family, Integrity, Excellence, and Gratitude. Our team is the heart of our service, and we strive to provide an environment that reflects these values in every interaction.

Western Heating & Air is highly regarded in the community and industry, boasting the highest Google rating in the state. We offer competitive pay, comprehensive benefits, and continuous training to help you excel.

• Work-Life Balance: Recharge with 13 paid vacation days and 6 paid holidays
  —because you deserve time to relax and enjoy life!
• Comprehensive Health Coverage: We cover nearly 100% of your medical, dental, and vision insurance
  —plus 50% coverage for your family
  , so you can focus on what matters most.
• Secure Your Future: Invest in your future with our 401(k) plan featuring a 100% company match
  —it's like free money for your retirement!
• Year-Round Stability: Enjoy the peace of mind that comes with consistent, year-round work
  —no seasonal layoffs here.
• Company Vehicle Perks: Hit the road in a fully stocked company vehicle
  , provided after training
  —saving you time and money.
• Career Growth & Development: Thrive with paid training
  and continuous learning opportunities
  designed to keep your career moving forward.

To deliver exceptional HVAC maintenance on residential heating and air conditioning systems.

• Perform a thorough and accurate HVAC inspection including Health and Safety Checklist and communicate findings to the customer in a written option sheet.
• Perform all HVAC repairs and replacements to applicable codes.
• Complete all required documentation on services and collect, record and deliver fees to designated office administration.
• Facilitate order for all parts required for appointments and ensure preparedness for the day of service.
• Submit purchase orders to dispatch or other designated purchasing team administrators.
• Transport materials and tools to the job site and provide proper accounting of assigned tools.
• Keep vehicle clean and in safe working order and ensure vehicle is stocked and accurately inventoried.
• Effectively communicate with the customer regarding questions, concerns and problems.
• Inform a manager if the customer does not have HVAC service before leaving the call.
• Invoice with cost for services performed.
• Maintain a courteous demeanor with customers and associates at all times.
• Participate in company sponsored training classes.

• Possess good analytical skills and attention to detail.
• Must be highly organized with good attention to detail and follow through.
• Excellent customer service skills with desire to exceed customer expectations.
• Function in a team environment.
• Must be able to use a computer tablet, smart phone and read a map or follow GPS.
• Valid driver’s license, and approved to drive by Company’s insurance carrier.

• Work in indoor/outdoor elements with extreme variation in temperatures.
• Climbing, heavy lifting, standing, stooping, bending, crouching, kneeling, sitting, and reaching.

• Ability to work in tight spaces such as attics and/or crawlspaces.
• Ability to lift 50 pounds, to push, pull, carry or maneuver heavier items.
• Occasionally work from heights 15 feet or higher above ground.
• Have good visual acuity to see and focus close, distance and peripheral vision with normal depth perception.
• Willing to work hours outside of normal work schedule, if needed.
• Must be able to pass a drug screening test