Property Maintenance Technician

Location: Utah Portfolio – Ogden to Spanish Fork (Wasatch Front)

Compensation: $65,000–$70,000 annually (+ gas reimbursement: 3 fill-ups/month)

Greyhaven West is a premier real estate investment firm focused on maximizing long-term value by minimizing inefficiencies—especially operating costs and vacancies. Greyhaven West Property Management (GHWPM) is our in-house property management arm, managing exclusively for our investors. We do not offer third-party property management services.

GHWPM currently manages approximately 350 units across Missouri and Utah
, with this role dedicated to maintaining roughly 150 units across the Utah portfolio
, spanning from Spanish Fork to Ogden
.

Our mission is to protect both our physical real estate assets and resident experience through a self-sufficient, tech-documented maintenance operation that scales predictably with the portfolio.

The Property Maintenance Technician is responsible for day-to-day maintenance operations across the Utah portfolio. This is a high-accountability, in-house role designed for a technician who can troubleshoot and resolve the majority of maintenance issues independently—using vendors only when work is highly specialized.

This role is ideal for a driver, problem-solver, and self-directed technician who takes ownership of outcomes, documents work clearly, and thrives in an environment where standards are high and performance is visible.

• Resolve maintenance tickets related to:
• HVAC (normal troubleshooting and repairs)
• Plumbing
• Electrical (basic to moderate)
• Light fixtures
• Respond to and resolve tickets within defined compliance timelines.
• Plan daily work and materials based on open tickets.
• Perform all eligible work in-house before escalating to vendors.

• Own quarterly and recurring maintenance tasks, including:
• Unit inspections
• Battery replacements
• Pest and weed control (as applicable)
• Perform and upload inspection reports the same day.
• Assist with pothole filling and exterior maintenance tasks as needed.
• Fully document all work in Buildium, including notes and photos.
• Input and schedule quarterly maintenance tickets at least one quarter in advance.
• Maintain accurate, real-time maintenance records.

• Meet daily with the Property Manager and leadership to align on the day’s plan.
• Attend weekly PM Executive Meetings.
• Present maintenance updates and reporting every Friday.
• Maintain 40+ hours on-station per week.
• Uphold radical accountability and extreme ownership for assigned properties.
• Actively reduce vendor dependency through skill development.
• Identify skill gaps that lead to vendor calls and propose training or certifications.
• Complete at least one targeted training or certification per quarter (starting Q3 2026).

• Ticket Resolution Compliance: 100% adherence to defined response timelines:
• 24 hours:
  Dangerous conditions
• 3 days:
  Habitability & health issues
• 10 days:
  Lease compliance items
• Expense Control: Maintain maintenance expense ratio at or below 35%, prioritizing in-house solutions.
• Documentation: All tickets fully documented same day.

• Strong working knowledge of:
• HVAC systems
• Plumbing
• Electrical
• Ability to troubleshoot independently and problem-solve in the field.
• Comfortable using technology for documentation and communication.
• Valid driver’s license and reliable personal vehicle.
• Own basic tools required to perform the job.

• Self-directed, dependable, and detail-oriented
• Strong communicator with a sense of urgency (not rushed)
• Follows through and finishes what they start
• Views challenges as opportunities to “Figure It Out”