Field Service Mining Technician

Field Service Mining Technician Opportunity Summary

LOOKING FOR CANDIDATES WILLING TO RELOCATION TO COLUMBIA, SC.

Field Service Mining Technician repairs, overhauls and maintains Diesel Engines and/or related equipment used in Mining Haul Truck Applications. Willing to travel and perform duties unsupervised at customers’ location of business.

• Performs accurate failure analysis and troubleshooting using sophisticated electronic diagnostic tools.
• Discusses findings with customer, proposing solutions that optimize customer satisfaction while maximizing sales opportunities.
• Creates job repair plan based on diagnosis to include repair operations required and anticipated repair hours needed to complete repair. Utilises electronic procedure guides and tools to determine best route to repair.
• Determines parts requirements to complete repair to include qualifying experienced parts for reuse and researching new parts using Williams’ and suppliers’ electronic parts catalogs.
• Performs authorized repairs as assigned at a specified level of quality and Labor Recovery Rate commensurate with company guidelines for a Journeyman Technician.
• Travels to customer’s location to perform repairs when necessary.
• Maintains own tool inventory adequate to perform assigned repairs, and complies with company Technician Tool policies. Uses company’s tools in accordance with Company Tool policies.
• Develops accurate records of repairs performed and parts used to assist in the proper filing of warranty claims and/or customer invoices. Tags removed parts consistent with AFA procedures.
• Responds promptly to after-hour call-out service at the request of management.
• Attends training programs and learns on-the-job to gain the proficiencies on existing product lines necessary to move to the next Technician level in a reasonable amount of time.
• Takes responsibility and leads small groups of technicians when requested by management to accomplish assigned tasks.
• Follows all safety and EPA regulations and maintains a safe and clean work area.

• One-year certificate from college or technical school and two to four years related experience or equivalent combination of education and experience
• MSHA Certification
• Strong written and verbal communication skills.
• Strong customer service skills.
• Skilled in Microsoft Office Suite.
• Strong working knowledge of electrical systems, circuitry, and diesel engines
• Computer and software skills including Microsoft Office Suite.

• 8 Paid Holidays & 1 Paid Wellness Day
• Paid Time Off
• Medical, Dental and Vision Insurance
• 401k with a Company Match
• Company Paid Training
• Growth and Leadership Opportunities
• Competitive wages and benefits. AAP/EPE/M/F/Vets/Disabled, DFWP.